topic Re: Ceiling mount for 2nd gen nest protect in Nest Protect

Ceiling mount for 2nd gen nest protect

Steve19 — Tue, 15 Aug 2023 15:47:07 GMT

Hi,

Does anyone know where I can get a ceiling mount for a 2nd Gen. Nest protect? I contacted Google directly and was told they can’t sell me one since it’s out of warranty - makes no sense, but it’s Google.

Thanks

Re: Ceiling mount for 2nd gen nest protect

EmersonB — Sat, 19 Aug 2023 03:40:17 GMT

Hello Steve19,

Thanks for reaching out here in the Community. I understand that you need a ceiling mount for your Nest Protect. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Regards,

Emerson

Re: Ceiling mount for 2nd gen nest protect

Steve19 — Sat, 19 Aug 2023 20:42:30 GMT

Thanks Emerson. I just filled out the form.

Re: Ceiling mount for 2nd gen nest protect

Jenelyn_O — Sun, 20 Aug 2023 23:38:28 GMT

Hi there,

I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let us know.

I appreciate the help, Emerson.

Best,

Jenelyn

Re: Ceiling mount for 2nd gen nest protect

Steve19 — Fri, 25 Aug 2023 01:07:48 GMT

Thanks for the help, Jenelyn. It’s been a few days and I’ve not heard anything. Just checking in to keep this alive. I still need the ceiling mount. Thanks!

Re: Ceiling mount for 2nd gen nest protect

EmersonB — Fri, 25 Aug 2023 06:00:10 GMT

Hi everyone,

@Steve19, I've seen that you have been assisted via email. I'll consider this post as complete and let's continue working on that channel so we can assist you further. Feel free to start a new topic anytime you need assistance with your Nest devices and the Community would gladly lend a hand.

Thanks for answering, Jenelyn.

Regards,

Emerson