topic Help with nest and hot water in Nest Protect https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/485928#M8337 <P>Hi</P><P>my boiler doesn’t fire when we try and turn on hot water or boost&nbsp;</P> Fri, 29 Sep 2023 16:18:58 GMT Susangrant421 2023-09-29T16:18:58Z Help with nest and hot water https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/485928#M8337 <P>Hi</P><P>my boiler doesn’t fire when we try and turn on hot water or boost&nbsp;</P> Fri, 29 Sep 2023 16:18:58 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/485928#M8337 Susangrant421 2023-09-29T16:18:58Z Re: Help with nest and hot water https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/486720#M8370 <P>Hi there and thanks for reaching our Community. I'm sorry you're experiencing this issue, but I'll do my best to assist you. First, could you please answer some questions:&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <OL> <LI>What type of Nest Thermostat do you have?</LI> <LI>Are you seeing any wiring report or error on the thermostat and/or the app?</LI> <LI>Have you recently had service or maintenance on your electrical, plumbing, or heating system?</LI> <LI>Have you tried any troubleshooting steps before contacting us?</LI> <LI>How many zones are present in your setup?</LI> <LI>Were there any power outages recently?</LI> <LI>Is there any LED light active on the Heat Link at this moment?&nbsp;</LI> <LI>Are you able to activate the heating?&nbsp;</LI> </OL> <P><BR />&nbsp;</P> <P><BR />&nbsp;</P> Mon, 02 Oct 2023 09:21:06 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/486720#M8370 TudorL 2023-10-02T09:21:06Z Re: Help with nest and hot water https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/487637#M8382 <P>Hi, just wanted to check in. Did you see my colleague's message?&nbsp;</P> Wed, 04 Oct 2023 10:19:37 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/487637#M8382 AlexD 2023-10-04T10:19:37Z Re: Help with nest and hot water https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/487999#M8390 <P>We haven't heard from you in a while so in this case, if you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Larisa.</P> Thu, 05 Oct 2023 11:23:27 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Help-with-nest-and-hot-water/m-p/487999#M8390 LarisaL 2023-10-05T11:23:27Z