topic Re: Nest Protect intermittent beeping? in Nest Protect

Nest Protect intermittent beeping?

Jack7957 — Fri, 13 Oct 2023 15:17:43 GMT

Got an interesting issue recently. One of my three Nest Protects has started beeping. I'll describe it first. It's not continuous, it will beep, pause, beep, pause, beep, pause, beep. 4 beeps, with about 20 second pause in between. Then it will stay silent for a while, sometimes 20 minutes, sometimes for hours. There's no pattern on time of day that this happens. Thankfully it's not near the bedrooms. There's no voice message or warning when this happens.

The Nest app says everything is fine, a self-test comes back as ok. I've pulled the batteries (yes, Energizer Lithium's) and they tested as fine. Version is 3.5.0.3

Not sure what steps to take next to diagnose it.

Re: Nest Protect intermittent beeping?

zoeuvre — Mon, 16 Oct 2023 21:10:06 GMT

Hi Jack7957,

Yikes! I know how confusing it is when there's an unexpected alert from your Nest Protect. To confirm, what is the light status of your Nest Protect while its beeping?

Keep us posted. We're happy to help.

Best,

Zoe

Re: Nest Protect intermittent beeping?

Jack7957 — Fri, 20 Oct 2023 18:35:57 GMT

So it's gone a few days without beeping, but just this morning, it did it's routine again, 3 times in less than an hour. No light on the unit when this is happening.

Re: Nest Protect intermittent beeping?

zoeuvre — Fri, 20 Oct 2023 21:57:02 GMT

Hi there,

Gotcha. Don't give up on us yet. We'd like to further check on this. Could you fill out this form and let me know once you're done?

Thanks,

Zoe

Re: Nest Protect intermittent beeping?

Jack7957 — Sat, 21 Oct 2023 22:59:48 GMT

submitted the form

Re: Nest Protect intermittent beeping?

zoeuvre — Sat, 21 Oct 2023 23:20:44 GMT

Hello Jack7957,

Thanks for the update. We got the form you've submitted — thanks for filling that out. Please keep an eye on your email, as someone from our team will reach out to you to assist you more. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.

Regards,

Zoe

Re: Nest Protect intermittent beeping?

Jack7957 — Mon, 23 Oct 2023 23:12:18 GMT

You can close this case. Playing around with the Protect tonight, we figured out the beeping was not from that, but from a separate CO detector in one of the bedrooms nearby with a low battery, we forgot we have.