Smoke detector can't be setup

Carolinasound22 — Mon, 04 Dec 2023 14:33:08 GMT

Hello, By accident I setup the smoke detc. into the wrong home name- I erased the home and try to add it back and I keep getting the same error, I reset and restart but still doesnt work. What is the # for google support for nest?

Re: Smoke detector can't be setup

Lance_L — Thu, 07 Dec 2023 00:17:41 GMT

Hi Carolinasound22,

Thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the Nest Protect. I’d be happy to help you with this.

To get in touch with our support team, visit our Contact Us page and follow the prompts until you reach Contact Options. Then select “Get a Call” or “Chat”.

Also, you can check out this handy guide if you can’t connect Nest Protect to the app or Wi-Fi.

Keep me posted.

Best,

Lance

topic Smoke detector can't be setup in Nest Protect

Smoke detector can't be setup

Re: Smoke detector can't be setup