https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-not-programming/m-p/570263#M9189 <P>Hi Amanda1234,</P> <P>&nbsp;</P> <P>I’d be happy to help you with your warranty. Before we proceed, have you finished all the troubleshooting steps from the guide below?</P> <P>&nbsp;</P> <UL> <LI><A href="https://goo.gle/41DQHdF" target="_blank">Can’t connect Nest Protect to the app or Wi-Fi</A>.</LI> </UL> <P>&nbsp;</P> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best,</P> <P>Lance</P> Sat, 30 Dec 2023 21:26:32 GMT Lance_L 2023-12-30T21:26:32Z https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-not-programming/m-p/569924#M9187 <P>Nest shows languages to select from then asks us to scan a barcode. Does not work after this point. How do I use the warranty to get a new one?</P> Fri, 29 Dec 2023 20:40:45 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-not-programming/m-p/569924#M9187 Amanda1234 2023-12-29T20:40:45Z https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-not-programming/m-p/570263#M9189 <P>Hi Amanda1234,</P> <P>&nbsp;</P> <P>I’d be happy to help you with your warranty. Before we proceed, have you finished all the troubleshooting steps from the guide below?</P> <P>&nbsp;</P> <UL> <LI><A href="https://goo.gle/41DQHdF" target="_blank">Can’t connect Nest Protect to the app or Wi-Fi</A>.</LI> </UL> <P>&nbsp;</P> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best,</P> <P>Lance</P> Sat, 30 Dec 2023 21:26:32 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-not-programming/m-p/570263#M9189 Lance_L 2023-12-30T21:26:32Z