https://www.googlenestcommunity.com/t5/Nest-Protect/Another-similar-complaint/m-p/597591#M9757 <P>I found a others with the same problem and no place to file a complaint. So I do it, like alle others. My Case ID is&nbsp;<SPAN>&nbsp;8-3715000035588.</SPAN></P><P>I just wasted nearly an hour in the chat support answering the same questions over and over and over again. And I told everything already from the start on. The result after this time: Sorry we can't do anything, warranty is over.<BR /><BR />This is very frustrating and I feel like I got pranked. If you tell me after a few minutes, that the warranty is over and I should dump the device, that's kinda OK. But jumping though all this hoops to get the same answer ... Come on, that has to be a joke.</P><P>About my problem: I've got four Nest Protect smoke detector and ONE ouf of this four devices get low energy battery warning even with brand new Energizer L91 or any other battery I tried. The same batteries do work fine in the other three devices. I bought them in spinrg 2019 so after 4 years one out of four device broke. Not good, but hey, that happens. But please don't treat your customer like that.&nbsp;<BR /><BR />It's a modell Topaz-2.7 sith software 3.5rc3</P><P>&nbsp;</P> Sun, 18 Feb 2024 17:03:06 GMT diec 2024-02-18T17:03:06Z https://www.googlenestcommunity.com/t5/Nest-Protect/Another-similar-complaint/m-p/597591#M9757 <P>I found a others with the same problem and no place to file a complaint. So I do it, like alle others. My Case ID is&nbsp;<SPAN>&nbsp;8-3715000035588.</SPAN></P><P>I just wasted nearly an hour in the chat support answering the same questions over and over and over again. And I told everything already from the start on. The result after this time: Sorry we can't do anything, warranty is over.<BR /><BR />This is very frustrating and I feel like I got pranked. If you tell me after a few minutes, that the warranty is over and I should dump the device, that's kinda OK. But jumping though all this hoops to get the same answer ... Come on, that has to be a joke.</P><P>About my problem: I've got four Nest Protect smoke detector and ONE ouf of this four devices get low energy battery warning even with brand new Energizer L91 or any other battery I tried. The same batteries do work fine in the other three devices. I bought them in spinrg 2019 so after 4 years one out of four device broke. Not good, but hey, that happens. But please don't treat your customer like that.&nbsp;<BR /><BR />It's a modell Topaz-2.7 sith software 3.5rc3</P><P>&nbsp;</P> Sun, 18 Feb 2024 17:03:06 GMT https://www.googlenestcommunity.com/t5/Nest-Protect/Another-similar-complaint/m-p/597591#M9757 diec 2024-02-18T17:03:06Z