topic Re: Need replacement backplate for Nest Protect in Nest Protect

Need replacement backplate for Nest Protect

Mouser4kat — Sat, 17 Feb 2024 20:13:14 GMT

Help! My contractor demo’d my ceiling that my Nest Protect was on and threw my backplate and screws away 😞

I would like to rehang my Protect and would like to use a genuine Google Nest replacement part.

I can’t find a place to purchase a replacement Protect backplate.

thanks!

Re: Need replacement backplate for Nest Protect

Markjosephp — Sat, 17 Feb 2024 20:18:39 GMT

Hello Mouser4kat,

Thanks for reaching out to the Google Nest Community Forum! I'd be happy to check on your request.

Could you please fill out this form with the needed information? A member of our support team will be in touch via email to help

Let me know once you're done.

Best regards,
Mark

Re: Need replacement backplate for Nest Protect

Jenelyn_O — Tue, 20 Feb 2024 01:04:37 GMT

Hi there Mouser4kat,

Chiming in — I received your form and created a case for you. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.

I appreciate your input, Mark.

Cheers,

Jenelyn

Re: Need replacement backplate for Nest Protect

Mouser4kat — Tue, 20 Feb 2024 12:00:48 GMT

Thank you!

Re: Need replacement backplate for Nest Protect

Markjosephp — Tue, 20 Feb 2024 13:58:59 GMT

Hello again,

You're most welcome! Don't forget to check your spam/junk folder for updates. Also, for any future questions and concerns, feel free to start a new thread.

Warm regards,
Mark