topic Re: Nest connect won't sync with my primary home in Security

Nest connect won't sync with my primary home

wambat132 — Thu, 02 Dec 2021 04:23:50 GMT

During the setup process I would run into a problem getting the connect to properly setup, after a few hours with google chat, the solution we found was to create a second "home" and for some reason it was able to sync perfectly with that. Now my issue is that I have half my devices on my primary home and my nest connect with the yale locks on a second home. Is there someway to fix this so the connect will actually work with the primary home?

Re: Nest connect won't sync with my primary home

GarrettDS — Fri, 21 Jan 2022 18:32:59 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Nest connect won't sync with my primary home

Brad — Fri, 18 Feb 2022 18:48:51 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest connect won't sync with my primary home

Brad — Mon, 21 Feb 2022 19:29:02 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.