topic Re: No nest greeting during installation in Security

No nest greeting during installation

ANexplorer — Wed, 09 Mar 2022 07:10:12 GMT

I just try to install the Nest Yale Lock, however I didn’t hear the Nest greeting “Hi from Yale and Nest” nor do I see any numbers, check or calibration on the keypad. However, I do see the blue light on the back panel when pressed. Can anyone advise as to what’s causing this issue and how to proceed with the installation?

Re: No nest greeting during installation

Brad — Tue, 15 Mar 2022 17:42:50 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: No nest greeting during installation

ANexplorer — Wed, 16 Mar 2022 02:01:52 GMT

Hi Brad,

I still have this issue. I plan to try and reinstall this weekend, and would appreciate if you had any pointers.

Re: No nest greeting during installation

Brad — Wed, 16 Mar 2022 15:33:57 GMT

@ANexplorer

Are you following any form installation process or guide? Here is one that will walk you through how to install your Nest x Yale lock. Please let me know if you have any further questions.

Best regards,

Brad.

Re: No nest greeting during installation

Brad — Mon, 21 Mar 2022 16:27:45 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: No nest greeting during installation

Brad — Tue, 22 Mar 2022 16:50:12 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.