topic Yake Lock App Tamper in Security

Yake Lock App Tamper

Chuckd6179 — Thu, 14 Apr 2022 11:43:09 GMT

How has Nest/Yale just ignored the Tamper issue. There are multiple threads about this issue and no response.

Same problem. Tamper alarm goes aff for no reason and the app stays in Tamper mode. It's not a battery or wifi issue.

The product is defective. We all know it. They know it.

Maybe a class action lawsuit?

I just want an answer. It's defective. Send us replacements. Make it easy

Re: Yake Lock App Tamper

Jphelps2630 — Fri, 15 Apr 2022 01:18:59 GMT

Yup. Count me as another one. Same problem.

Re: Yake Lock App Tamper

Chuckd6179 — Fri, 15 Apr 2022 02:51:48 GMT

It's a defective device and nest/yale/google just ignore it.

I'm thinking a class action is the only way.

Re: Yake Lock App Tamper

Brad — Thu, 21 Apr 2022 17:07:23 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Yake Lock App Tamper

Sapp81 — Sun, 24 Apr 2022 22:34:16 GMT

Yes we've all been waiting!

Re: Yake Lock App Tamper

Brad — Mon, 25 Apr 2022 15:43:25 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Yake Lock App Tamper

Brad — Thu, 28 Apr 2022 17:21:20 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.