I continuously get hardware failure alerts from my Nest Guard.

JohnF — Fri, 27 Aug 2021 18:32:54 GMT

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Original poster: Mike Treat

I continuously receive hardware failure alerts from my Nest Guard. It's upwards of five to six times a day now. They often clear up by themselves after a few hours, or immediately if I reset the Nest Guard. Is there anywhere I can go to get it repaired? It's outside of warranty. I have called the help line but I am always told just to reset it. What if I am gone though, like on vacation? I need this problem resolved.

Re: I continuously get hardware failure alerts from my Nest Guard.

Cwalt — Sat, 14 May 2022 05:10:01 GMT

@JohnF wrote:
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Mike Treat

I continuously receive hardware failure alerts from my Nest Guard. It's upwards of five to six times a day now. They often clear up by themselves after a few hours, or immediately if I reset the Nest Guard. Is there anywhere I can go to get it repaired? It's outside of warranty. I have called the help line but I am always told just to reset it. What if I am gone though, like on vacation? I need this problem resolved.

I’m having this same issue. Customer support told me the exact same thing. Very concerned and annoyed.

topic Re: I continuously get hardware failure alerts from my Nest Guard. in Security

I continuously get hardware failure alerts from my Nest Guard.

Re: I continuously get hardware failure alerts from my Nest Guard.