topic Re: Nest aware cellular backup in Security

Nest aware cellular backup

JPotz — Wed, 06 Apr 2022 21:46:58 GMT

I got a message from T-Mobile that says on 7/22 The mobile device will no longer be compatible because it's 3G The account is just for cellular backup for when the Wi-Fi network goes down.

Is there an upgraded software or do I have to buy some new hardware?.... I had spoke to the T-Mobile person and they recommended me getting a tablet.

Anyone else have this concern or know a resolve?

Re: Nest aware cellular backup

Brad — Thu, 12 May 2022 16:14:15 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: Nest aware cellular backup

Brad — Mon, 16 May 2022 16:15:31 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest aware cellular backup

Brad — Thu, 19 May 2022 16:18:48 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest aware cellular backup

Brad — Fri, 20 May 2022 16:34:03 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.