https://www.googlenestcommunity.com/t5/Security/How-do-I-change-lock-code-if-off-line/m-p/520#M2 <DIV>Hello, Arthur.</DIV> <DIV>&nbsp;</DIV> <DIV>Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. If you are away, amd of the lock is offline then you wouldn't be able to change the lock. But it should remain locked unless someone else has your current code. You can learn more<SPAN>&nbsp;</SPAN><A href="https://support.google.com/googlenest/answer/9207205?hl=en&amp;authuser=1" target="_blank" rel="nofollow noopener">here</A>. Please let me know if you need any further assistance.</DIV> <DIV>&nbsp;</DIV> <DIV>Best Regards,</DIV> <DIV>Brad C.&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV><FONT size="2"><EM>- From Brad (Community Specialist)</EM></FONT></DIV> Tue, 24 Aug 2021 22:33:13 GMT RachelC 2021-08-24T22:33:13Z https://www.googlenestcommunity.com/t5/Security/How-do-I-change-lock-code-if-off-line/m-p/517#M1 <P><SPAN><STRONG><I>Disclaimer:</I></STRONG> <I><SPAN style="font-weight: 400;">This thread was migrated from our previous version of the Google Nest Community.&nbsp; You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. </SPAN></I></SPAN></P> <P><FONT size="2"><EM><STRONG>Original Poster</STRONG>: Arthur Lujan</EM></FONT></P> <P><SPAN>Need to change lock code but lock is off line and I am away from home.</SPAN></P> Tue, 24 Aug 2021 22:31:47 GMT https://www.googlenestcommunity.com/t5/Security/How-do-I-change-lock-code-if-off-line/m-p/517#M1 RachelC 2021-08-24T22:31:47Z https://www.googlenestcommunity.com/t5/Security/How-do-I-change-lock-code-if-off-line/m-p/520#M2 <DIV>Hello, Arthur.</DIV> <DIV>&nbsp;</DIV> <DIV>Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. If you are away, amd of the lock is offline then you wouldn't be able to change the lock. But it should remain locked unless someone else has your current code. You can learn more<SPAN>&nbsp;</SPAN><A href="https://support.google.com/googlenest/answer/9207205?hl=en&amp;authuser=1" target="_blank" rel="nofollow noopener">here</A>. Please let me know if you need any further assistance.</DIV> <DIV>&nbsp;</DIV> <DIV>Best Regards,</DIV> <DIV>Brad C.&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV><FONT size="2"><EM>- From Brad (Community Specialist)</EM></FONT></DIV> Tue, 24 Aug 2021 22:33:13 GMT https://www.googlenestcommunity.com/t5/Security/How-do-I-change-lock-code-if-off-line/m-p/520#M2 RachelC 2021-08-24T22:33:13Z