topic Enabling Nest Secure with Routines not possible in Security

Enabling Nest Secure with Routines not possible

robbert — Mon, 04 Oct 2021 13:32:03 GMT

Hello everyone,

I have noticed that it is not possible with Google Routines to turn on the alarm (Nest Secure). Not on "Home and Guarding", and also not on "Away and guarding". This, while the option does show up when you go to create a Routine.

Do more people have this problem? Should this be standard behavior, I would request Google to enable it.

Thanks in advance!

Re: Enabling Nest Secure with Routines not possible

Brad — Fri, 15 Oct 2021 19:25:30 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.

Do you still need help with this issue?
What troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Enabling Nest Secure with Routines not possible

robbert — Sat, 16 Oct 2021 15:20:30 GMT

No problem! And yes, it still doesn't work. I tried to enable it via several methods through routines but none works.

Re: Enabling Nest Secure with Routines not possible

Brad — Mon, 18 Oct 2021 15:21:39 GMT

@robbert

Unfortunately, that is not an available option. But I can definitely send your feedback forward. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Enabling Nest Secure with Routines not possible

robbert — Tue, 19 Oct 2021 06:55:21 GMT

That would be great! Thanks in advance.

Re: Enabling Nest Secure with Routines not possible

Brad — Tue, 19 Oct 2021 15:54:49 GMT

@robbert

Alright your feedback has been recorded and sent in. With managing these forums, I must lock this thread. If you need further assistance, please create a new thread.

Best Regards,

Brad.