topic Re: Nest x Yale Lock Battery Replacement in Security

Nest x Yale Lock Battery Replacement

kiltedlifter — Tue, 19 Jul 2022 12:49:12 GMT

The user instructions specify using "standard AA alkaline batteries" and NOT using "rechargeable NiMH batteries or other kinds of batteries."

Can anyone help me understand why?

Re: Nest x Yale Lock Battery Replacement

Brad — Tue, 26 Jul 2022 18:10:41 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Any AA Alkaline battery will do as long as it is not rechargeable. You can learn more here.

Best Regards,
Brad

Re: Nest x Yale Lock Battery Replacement

Brad — Fri, 29 Jul 2022 18:38:26 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Nest x Yale Lock Battery Replacement

kiltedlifter — Sat, 30 Jul 2022 16:11:29 GMT

You didn't really answer my question. You just repeated what the user guide offers, which I acknowledged in my original post.

My question is WHY aren't rechargeable batteries acceptable to use.

Re: Nest x Yale Lock Battery Replacement

Brad — Tue, 02 Aug 2022 15:22:26 GMT

@kiltedlifter

They are unreliable and tend to drain faster than standard AA Alkaline batteries. You need a stable energy source, hence non-rechargeable batteries.

Best regards,

Brad

Re: Nest x Yale Lock Battery Replacement

kiltedlifter — Tue, 02 Aug 2022 15:31:44 GMT

Thank you, Brad.

Re: Nest x Yale Lock Battery Replacement

Brad — Fri, 12 Aug 2022 17:42:26 GMT

Hey there,

It was my pleasure! I am glad that those troubleshooting steps worked for you!

Best regards,

Brad