topic Re: Nest Guard suddenly dead in Security

Nest Guard suddenly dead

Rtsal — Wed, 03 Aug 2022 12:17:29 GMT

Hi - Nest Guard showed offline and not connected to power on app. Tried plugging it into different outlets and it will not restart. Anything I can do?

Re: Nest Guard suddenly dead

Djlb8889 — Mon, 08 Aug 2022 03:52:34 GMT

Mine is doing the same. Have done multiple resets. Nothing is working.

Re: Nest Guard suddenly dead

Brad — Mon, 08 Aug 2022 15:20:01 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I'm terribly sorry to hear that you're having this issue, I understand how upsetting this could be, but I'm happy to assist you with this issue. If you are running into difficulties with your Nest Guard, I would suggest that you reach out to Support so they can go over some troubleshooting steps with you.

Best Regards,
Brad

Re: Nest Guard suddenly dead

Brad — Fri, 12 Aug 2022 15:39:17 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Nest Guard suddenly dead

Brad — Mon, 15 Aug 2022 16:04:44 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad