Guard lost connectivity

JohnF — Fri, 03 Sep 2021 17:27:04 GMT

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Original poster: Kathryn & Ben Folts

All of the sudden my nest guard no longer is able to see any WiFi networks. I have followed the troubleshooting steps on the community forum as listed here. https://support.google.com/googlenest/thread/74314564/nest-guard-won-t-connect-to-wifi?hl=en&msgid=74314564

This is a real bummer because not only did I purchase the system and many sensors, but now after factory resetting I have lost connection to all my sensors and can’t get the guard back online.

Is there any additional recourse for this issue as I’ve seen several posters having the same issue. It seems like the networking WiFi functionality of the device has been broken.

This system worked flawlessly for over a year and nothing has changed in my home.

Ben

Re: Guard lost connectivity

googleguy11 — Mon, 13 Sep 2021 18:54:09 GMT

Same exact issue you describe. Can someone at @User123456 help?

Re: Guard lost connectivity

exit9Ed — Mon, 18 Jul 2022 04:31:08 GMT

I have same issue for last 6 to 9 months. These devices can’t all fail the same way. The Nest Guard A0024 device can communicate to other Nest components but not my router. Unit is less than 4y old, still in warranty? please help.

topic Guard lost connectivity in Security

Guard lost connectivity

Re: Guard lost connectivity

Re: Guard lost connectivity