topic Re: nest guard It does not detect my Wi-Fi network in Security

nest guard It does not detect my Wi-Fi network

ahmed20000 — Fri, 09 Dec 2022 05:47:29 GMT

my nest guard off line It does not detect my Wi-Fi network, I've tried all the steps and factory reset to no avail

and I changed the network to a new Wi-Fi router, and the problem is still that I cannot see the Wi-Fi network

Re: nest guard It does not detect my Wi-Fi network

Brad — Mon, 12 Dec 2022 18:33:21 GMT

Hi there,

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Here is a great article that goes over some troubleshooting steps to try with your Nest Guard that may be experiencing Wi-Fi/connectivity concerns. Please let me know if you need further assistance.

Best regards,
Brad

Re: nest guard It does not detect my Wi-Fi network

Brad — Thu, 15 Dec 2022 20:12:48 GMT

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

Re: nest guard It does not detect my Wi-Fi network

Brad — Fri, 16 Dec 2022 21:20:01 GMT

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad