topic Re: deleted history in Security

deleted history

Sultanah — Mon, 02 Jan 2023 01:33:36 GMT

Someone deleted one event from my history today on outdoor camera. I'm trying to retrieve the footage can someone help me with this?

Re: deleted history

MplsCustomer — Mon, 02 Jan 2023 01:43:53 GMT

@Sultanah

I'm not aware of any way to delete an individual event in either the Google Nest app or the Google Home app.

However, if you have one of the newer Google Nest cameras or doorbells and do NOT have a Nest Aware subscription, then the camera only saves events for the most recent 3 hours:

https://support.google.com/googlenest/answer/9681538?hl=en

Re: deleted history

janthadeus — Sun, 08 Jan 2023 02:51:52 GMT

Hi folks,

Checking in — I just wanted to check if MplsCustomer’s response answers your question. Let me know if you need more help.

I appreciate the help here, MplsCustomer.

Thanks,

Re: deleted history

janthadeus — Wed, 11 Jan 2023 03:22:28 GMT

Hey Sultanah,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

Re: deleted history

aatienza — Fri, 13 Jan 2023 06:23:43 GMT

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, JT.

Thanks,

Archie