topic Re: Nest × Yale Lock History in Security

Nest × Yale Lock History

matttt — Tue, 07 Mar 2023 17:37:39 GMT

I thought I should have a history icon on my lock in the app, But, I don't have it, where can I find it?

Thanks

Re: Nest × Yale Lock History

janthadeus — Sun, 12 Mar 2023 01:37:42 GMT

Hi matttt,

Thanks for reaching out. I’m sorry for the delayed response here.

Here’s how to view your lock’s history:

1. On the Nest app home screen, select your lock.

2. Select History .

You’ll see a 10-day overview with the number of events and timelines for each day. To keep it simple, this view won’t show everything your system detected and responded to. You’ll only see important events. What the colors mean:

: Unlocked
: Locked
: Privacy mode enabled
: Errors
: Tamper

3. To see everything that happened on a particular day, tap the day.

The view will expand to show a chronological list of each activity triggered by your lock. To learn more, have a look at this article: Learn about Nest × Yale Lock History in the Nest app.

Thanks,

Re: Nest × Yale Lock History

janthadeus — Mon, 20 Mar 2023 04:09:19 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Re: Nest × Yale Lock History

matttt — Tue, 21 Mar 2023 02:03:30 GMT

Yes, got it, thanks a lot

Re: Nest × Yale Lock History

janthadeus — Tue, 21 Mar 2023 02:56:40 GMT

Hi there,

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Cheers,