https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/414673#M4584 <P>Hi ChrisKaftan,</P> <P>&nbsp;</P> <P>Awesome, we’re glad to hear that! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.</P> <P>&nbsp;</P> <P>Cheers,</P> <P>JT</P> Mon, 08 May 2023 22:55:11 GMT janthadeus 2023-05-08T22:55:11Z https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/411847#M4530 <P>The keypad numbers are not lighting up on my Yale lock. I changed the batteries. That wasn’t the problem.&nbsp;<BR /><BR /></P><P>I can open and lock the door using the app but &nbsp;with the keypad it’s not lighting up for my kids to unlock the door when they get home.&nbsp;</P> Wed, 03 May 2023 21:31:40 GMT https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/411847#M4530 ChrisKaftan 2023-05-03T21:31:40Z https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/411850#M4531 <P>Never mind! I tried one more thing. I turned off the privacy mode and it works now.&nbsp;</P> Wed, 03 May 2023 21:33:40 GMT https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/411850#M4531 ChrisKaftan 2023-05-03T21:33:40Z https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/414673#M4584 <P>Hi ChrisKaftan,</P> <P>&nbsp;</P> <P>Awesome, we’re glad to hear that! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.</P> <P>&nbsp;</P> <P>Cheers,</P> <P>JT</P> Mon, 08 May 2023 22:55:11 GMT https://www.googlenestcommunity.com/t5/Security/Keypad-not-lighting-up/m-p/414673#M4584 janthadeus 2023-05-08T22:55:11Z