topic Re: How do I get the $200 store Credit in lieu of the ADT system? in Security

How do I get the $200 store Credit in lieu of the ADT system?

CT_Glueman — Thu, 25 May 2023 20:50:33 GMT

I must be blind, but it does not appear to be easy to apply for the $200 store credit due to their switch to ADT system. Reading about the nightmares with ADT - I will take the $200 and buy another Smart Thermostat. But - how do I get the credit? Thanks

Re: How do I get the $200 store Credit in lieu of the ADT system?

David_K — Sat, 27 May 2023 11:32:30 GMT

In the email you should have received, it has a link to contact Google Store support if you'd prefer that instead.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sun, 28 May 2023 03:19:55 GMT

They refuse to issue the codes. I have literally tried over a dozen times over the last two months and still get BS excuses from chat reps. So this is not a helpful reply.

Re: How do I get the $200 store Credit in lieu of the ADT system?

David_K — Sun, 28 May 2023 11:18:23 GMT

That's unexpected. Let me ask a specialist to review this topic and work out what's happening here.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sun, 28 May 2023 16:59:41 GMT

If you are lied to and told a code was issued to me in April it was never valid (as already used) and have been trying to get a working one issued ever since. Should you not believe me then I ask that you to get the code use history to verify my claim.

Based on my absolutely horrible experience getting this resolved I would not be surprised if that code was traded by your crooked reps and sold/used before I could do so.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sun, 28 May 2023 16:55:07 GMT

See my reply below.

Re: How do I get the $200 store Credit in lieu of the ADT system?

Juni — Mon, 29 May 2023 20:49:40 GMT

Hi folks,

Thanks for the help here, davidking.

CT_Glueman and summersofar, thanks for reaching out. Please fill up this form with all the needed information, then let me know once done.

Regards,

Juni

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Mon, 29 May 2023 21:08:14 GMT

Done.

Re: How do I get the $200 store Credit in lieu of the ADT system?

cjsampsonite — Tue, 30 May 2023 07:21:02 GMT

Hey, I did it 2 weeks ago to purchase the new pixel pro earbuds.

Firs go to the Google store. Pick out the item you wish to purchase, then put in the code from the email that you got about the $200.00 or ADT. When it fails to go through use the help option to chat with a person. Explain, explain, explain. Have you email from Google to refer to. Make sure you still have your Google store cart open and ready for checkout.

It actually took about 75 to 90 minutes for it to authorize, but I had my product the next day.

So also you can not use the 200.00 with any other promotion or discount. You will have to pay full price and if you don't use the full 200.00 you lose what is left. Just make sure you have plenty of time and patience and you can get the 200.00.

Hope this helps.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Thu, 01 Jun 2023 04:40:05 GMT

@Juni @David_K Status update please.

Re: How do I get the $200 store Credit in lieu of the ADT system?

cjsampsonite — Thu, 01 Jun 2023 20:11:47 GMT

So, did you try following my steps in the previous post?? It worked for me.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sun, 04 Jun 2023 18:04:43 GMT

Unfortunately the reps I am getting refuse to help.

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sun, 04 Jun 2023 18:08:11 GMT

@Juni @davidking Status update please. The only way you are getting rid of me is by issuing the promised code.

A complaint has now been made to the Oregon State Attorney Generals Office.

Re: How do I get the $200 store Credit in lieu of the ADT system?

Juni — Thu, 08 Jun 2023 20:36:33 GMT

Hi there,

Thanks for the details you’ve shared. We checked with our team, and due to the nature of your inquiry, this can be best handled by our friends at the Google Store team. You can reach them through this support link. We sure do appreciate you checking back here in the community.

Thanks,
Juni

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Fri, 09 Jun 2023 02:06:00 GMT

I hope Google gets sued to the moon via class action for this.

Re: How do I get the $200 store Credit in lieu of the ADT system?

Juni — Thu, 22 Jun 2023 21:10:16 GMT

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Best,

Juni

Re: How do I get the $200 store Credit in lieu of the ADT system?

summersofar — Sat, 24 Jun 2023 19:32:13 GMT

You have been no help, and have done nothing thus far to get this issue resolved except direct me back to the same incompetent store support methods. So don't bother making it seem like you have.

Re: How do I get the $200 store Credit in lieu of the ADT system?

Chooseupbat — Wed, 28 Jun 2023 19:42:32 GMT

That doesn’t work. End up in a loop.

Re: How do I get the $200 store Credit in lieu of the ADT system?

ndavid — Thu, 29 Jun 2023 21:32:22 GMT

It is totally a nightmare. As someone who made the mistake of trying to migrate, you are making the right choice.

Re: How do I get the $200 store Credit in lieu of the ADT system?

Chooseupbat — Fri, 30 Jun 2023 01:47:36 GMT

I did that about 8 times and the problem is when one clicks on the link, you are given a bot chat screen asking you to identify the purpose of your contact. There is no button presented that represents the sham of a $200 coupon offering so you keep selecting them all one at a time and you simply end up in an endless loop!! You should try it sometime. Any web designer or web maintenance programmer would have discovered this when they tried it the first time. I could also give you quit a story on my trek to get the "real" coupon code, but I'm growing older by the minute dealing with this abomination of a coupon program.