topic Re: Nest hardware compatibility in Security

Nest hardware compatibility

z06maniac — Tue, 09 May 2023 18:44:27 GMT

I got the ADT Smart Hub, but it's not compatible with ANY of my nest security system hardware! I have 17 Nest Detects, 2 wired Nest IQ cameras, wired Nest Hello, and Nest Yale smart lock. So, even though you gave me the hub, it's still going to cost me over $800 to have a comparable system to what I had with Nest Secure. Is there any other system out there that's compatible with my system hardware? This is extremely frustrating!

Re: Nest hardware compatibility

zoeuvre — Thu, 29 Jun 2023 16:48:15 GMT

Hi z06maniac,

Thanks for reaching out to us, and I'm sorry to hear about the situation. Since you got the ADT Smart Hub, better seek their assistance in checking for what’s compatible with it.

Please let us know if you still have questions or concerns, as we'll be willing to assist you more.

Best,

Zoe

Re: Nest hardware compatibility

Dan_A — Mon, 03 Jul 2023 16:27:31 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Nest hardware compatibility

Dan_A — Tue, 04 Jul 2023 16:29:35 GMT

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan