topic Brinks Activation Code not working in Security

Brinks Activation Code not working

mikeyg83 — Thu, 09 Sep 2021 21:50:40 GMT

I just signed up for Brinks Home Monitoring. In the confirmation email I clicked the activation link to take me to https://store.nest.com/account/activate#code=[redacted]. But it redirects me to https://store.nest.com/account/activate with an error page saying "We'll be right back" without a way to add my activation code to my account.

Can someone help me connect my Brinks monitoring with my Next account please?

Re: Brinks Activation Code not working

mikeyg83 — Fri, 10 Sep 2021 15:35:03 GMT

Nevermind, it ended up being an issue with multiple associated email addresses with the Nest account, and the wrong one (non-primary) was trying to activate the security system. I logged into a clean browser with the primary account and was able to complete the process.

Re: Brinks Activation Code not working

GarrettDS — Thu, 16 Sep 2021 21:15:16 GMT

Hey there,

It looks like we have a resolution here so I'm going to go ahead and lock this thread. Please feel free to create a new thread if you have any further questions or concerns.

Best regards,

Garrett DS