topic Re: Nest Secure Already showing offline in Security

Nest Secure Already showing offline

MoonWhah — Tue, 26 Mar 2024 20:50:19 GMT

Nest secure is already not working for me. All devices went offline last night and I’ve tried several things to get it working but still nothing.

RealHumanPerson — Sat, 06 Apr 2024 15:30:16 GMT

Yikes. I would assume that they've pushed the kill switch early? Your family is not safe. Google is to blame.

jenniffert — Sat, 06 Apr 2024 22:26:39 GMT

Thanks for posting, and I apologize for the delay. Help's here!

I'd like to know what troubleshooting steps you've already tried. I also suggest trying these next steps:

Ensure you're using the latest version of the Nest app.
Restart your router.
Restart Nest Guard: you can find instructions in this article: Restart Nest Guard

If these steps don't resolve the issue, try performing a factory reset, and then set up again, you can check the next article: How to set up Nest Secure.

Please let me know if you have any further questions.

Best regards,

Jenniffer