https://www.googlenestcommunity.com/t5/Security/nest-connect-doesn-t-connect/m-p/624588#M7123 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/555961">@donbui82</a></SPAN>,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for posting here in the community. I'm sorry to hear that your Nest Connect cannot connect. Help's here!</P> <P>&nbsp;</P> <P>To better understand the situation, I'd like to ask a few questions:</P> <P>&nbsp;</P> <UL> <LI>What kind of error message do you have?</LI> <LI>What’s the color of the LED status light of your Nest Connect?</LI> </UL> <P>In the meantime, let's check a few things:</P> <P>&nbsp;</P> <UL> <LI>You can <A href="https://goo.gle/3V9xH3W" target="_blank">Visit our Help Center to Learn about the Nest × Yale Lock’s lights and sounds.&nbsp;</A></LI> </UL> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best regards,&nbsp;</P> <P>Melany</P> Wed, 05 Jun 2024 20:42:12 GMT gmelanymelissa 2024-06-05T20:42:12Z https://www.googlenestcommunity.com/t5/Security/nest-connect-doesn-t-connect/m-p/624059#M7114 <P>Hi.&nbsp; We bought a nest connect with yale lock.&nbsp; the connect wont connect with our wifi 2.4ghz.&nbsp; The router is located close to the connect.&nbsp; I have tried factory resetting.&nbsp; there are no other nest/google home products.&nbsp;&nbsp; Please help.</P><P>&nbsp;</P><P>don</P> Sun, 02 Jun 2024 16:33:59 GMT https://www.googlenestcommunity.com/t5/Security/nest-connect-doesn-t-connect/m-p/624059#M7114 donbui82 2024-06-02T16:33:59Z https://www.googlenestcommunity.com/t5/Security/nest-connect-doesn-t-connect/m-p/624588#M7123 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/555961">@donbui82</a></SPAN>,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for posting here in the community. I'm sorry to hear that your Nest Connect cannot connect. Help's here!</P> <P>&nbsp;</P> <P>To better understand the situation, I'd like to ask a few questions:</P> <P>&nbsp;</P> <UL> <LI>What kind of error message do you have?</LI> <LI>What’s the color of the LED status light of your Nest Connect?</LI> </UL> <P>In the meantime, let's check a few things:</P> <P>&nbsp;</P> <UL> <LI>You can <A href="https://goo.gle/3V9xH3W" target="_blank">Visit our Help Center to Learn about the Nest × Yale Lock’s lights and sounds.&nbsp;</A></LI> </UL> <P>Keep me posted.</P> <P>&nbsp;</P> <P>Best regards,&nbsp;</P> <P>Melany</P> Wed, 05 Jun 2024 20:42:12 GMT https://www.googlenestcommunity.com/t5/Security/nest-connect-doesn-t-connect/m-p/624588#M7123 gmelanymelissa 2024-06-05T20:42:12Z