topic Re: Nest Detect Magnets in Security

Nest Detect Magnets

pschroeder89 — Wed, 20 Oct 2021 17:54:39 GMT

Hello, the two magnets I have have lost their strength and I am looking for some new ones. Can they be replaced through Nest support?

Re: Nest Detect Magnets

David_K — Sat, 23 Oct 2021 14:12:10 GMT

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

Re: Nest Detect Magnets

Brad — Mon, 25 Oct 2021 18:43:09 GMT

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.

Please let me know if you need any further assistance!

Best Regards,

Brad.

Re: Nest Detect Magnets

GarrettDS — Wed, 08 Dec 2021 22:56:02 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS