Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app

sei-dev — Mon, 20 Oct 2025 09:51:59 GMT

We encountered some issues when adding a CAMERA device in the GO CAM project through the Google Home app using a supported Google Home service (authorized via account). After the CAMERA device was successfully synced to the Google Home app, clicking CAMERA failed to trigger the EXECUTE command to start the video stream.

However, the synchronized CAMERA can trigger the video stream on the Google Nest device.

Below is the SYNC response we are now sending:
{"requestId":"6fdb327db3c844afa3005d8753df2cea","payload":{"agentUserId":"1878745283735584768","devices":[{"attributes":{"cameraStreamSupportedProtocols":["webrtc"],"cameraStreamNeedAuthToken":true,"cameraStreamNeedDrmEncryption":false},"deviceInfo":{"hwVersion":"1.0","manufacturer":"Sei","model":"8852v202-PTZ","swVersion":"1.0"},"id":"1967871919642378240","name":{"name":"Camera101"},"traits":["action.devices.traits.CameraStream"],"type":"action.devices.types.CAMERA","willReportState":true}]}}

Below is the QUERY response we are now sending:
{"requestId":"16e506ebbbf94e2682f2ba7713bfed87","payload":{"devices":{"1967871919642378240":{"status":"SUCCESS","online":true}}}}

Re: Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app

arm_dpe — Tue, 21 Oct 2025 06:00:35 GMT

Thanks for reaching out. We have received your ticket in Google Issue Tracker and the team is currently looking into it. We will update the ticket once we have additional information.

topic Re: Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app in Smart Home Developer Forum

Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app

Re: Technical Support Request: EXECUTE command not firing on CAMERA device in Google Home app