topic Re: Google Home device display unavailable in Smart Home Developer Forum

Google Home device display unavailable

Martians — Sun, 28 Jan 2024 09:47:24 GMT

Encountered a technical issue while developing Google Action. I have chosen a device that supports Google Home. Why is it that when I click on the device, sometimes it can display the operation normally, sometimes it is not available, and I have not received a Query Intent

Re: Google Home device display unavailable

sipriyadarshi — Tue, 30 Jan 2024 23:55:25 GMT

Hello @Martians ,

The reason for your smart home device behaving unexpectedly could be due to too many devices being connected to the same wifi network. Network might be dropping occasionally.
One reason attributing the delay in command execution and other irregularities could be due to resources getting overloaded such as having a lot many devices which your router can support.
If the device is not able to report the state properly Google Home App will show the device state as unavailable.

Re: Google Home device display unavailable

Martians — Wed, 31 Jan 2024 07:26:33 GMT

Hello, I guess the reason should be that the report was not correct.

But I have a question, when should I report the status? Currently, according to the document, I report the status when the device status changes, but there is still an issue with the device being unavailable. May I ask if I need to report the status at the same time as Query Intent? Or do we need to report the status regularly?