topic Help! Entire Google home, including cameras were hacked! in Smart Home Developer Forum

Help! Entire Google home, including cameras were hacked!

Sdeelo — Thu, 07 Nov 2024 02:58:50 GMT

Help! My entire home has been hacked through my gmail account, then through my Google pro 6 WiFi routers. They took over everything. My cameras, my email, my home speakers, my entire security system and broke into my home twice.

Google won’t even help and even when they are completely removed from my account and my modem is unplugged, the cameras are green and actively watching.

Can anyone help me with how to move my nest aware account? Or of a number where I can speak with someone at Google who gives a **bleep** about the safety of their customers? Or a contact who gives a **bleep**?

Re: Help! Entire Google home, including cameras were hacked!

Derickf — Thu, 07 Nov 2024 07:36:01 GMT

Hi @Sdeelo,

Thanks for posting in the community. I’m truly sorry to hear about your Google Home being hacked. The issue you're facing needs further assistance; please fill out this form with all the necessary information, like the thread title or link and your username in the community. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

Please keep me posted.

Best regards,

Derick.

Re: Help! Entire Google home, including cameras were hacked!

sipriyadarshi — Wed, 20 Nov 2024 19:31:25 GMT

Hello @Sdeelo ,

Thank you for reaching out to us with your issue. Based on what you have described above, the only way out is to create a new gmail account make use of a strong password which is difficult for the hackers to guess. Then you can try to do a factory reset of your devices and recommission them to this new account.

Re: Help! Entire Google home, including cameras were hacked!

Samyogmote99 — Tue, 03 Jun 2025 15:12:47 GMT

My Google account has been hack due suspicious in my Google account Google account name is #

Re: Help! Entire Google home, including cameras were hacked!

Samyogmote99 — Tue, 03 Jun 2025 15:18:15 GMT

My Google account has been hack due to suspicious in my Google account # my Google account please help recovery my Google account in 48 hrs sir