topic Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home in Smart Home Developer Forum

Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

Lars_040 — Sat, 23 Nov 2024 10:07:35 GMT

Hello, I have bought a Sonos speaker and want to link it to Sonos via the Google Home app.
All apps - Sonos, Sonos Speaker and Google Home - are up to date.
As soon as I search for Sonos in the Home app, allow everything, log in with my Sonos account, I always get the error: “Sonos not available. Please try again.”

I have now tried several times on different days, always the same. Does anyone have an idea or a solution?

Thank you very much.

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

Bobby81 — Sat, 23 Nov 2024 10:19:54 GMT

Hello together
I have exactly the same problem. After installing a new router, I connected my Ikea Symphonisk and Sonos Move speakers to the new WLAN. After that, my Google assistant stopped working, so I wanted to reconnect everything. Unfortunately, since then I've had exactly the same problem as Lars. until then everything worked perfectly. Everything else can be connected to google home without any problems.

Thank you for your help

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

kammerkoenig — Fri, 29 Nov 2024 23:54:51 GMT

Same problem here, not able to connect Sonos with google home. Tried everything possible, nothing works, also a reset of my Sonos system is not the solution. Don’t know what else to do

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

Lars_040 — Sat, 30 Nov 2024 14:00:55 GMT

Hey Kammerkoenig, the problem is well known and affects quite a few people.

Here is an article from the Sonos forum:

https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-unreachable-from-google-home-6923102

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

arm_dpe — Mon, 02 Dec 2024 06:58:22 GMT

Thanks for reporting this. I can't seem to reproduce the issue on my end. If this is still an issue can you please share a short video of the issue?

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

kammerkoenig — Tue, 03 Dec 2024 06:10:12 GMT

The recreate it try to add google assistant to sonos in the Sonos app or add Sonos in google home, if they are not connected yet it’s not working.

Re: Ikea SYMFONISK with Sonos WiFi Speaker cannot be connected to Google Home

Lars_040 — Tue, 03 Dec 2024 14:55:05 GMT

Hey @arm_dpe,

i have record my Screen but its all on German. Sorry 😄

Short explanation:

Open Google Home App
Add device
Works with Google Home
Search Sonos
-> Video start here
Confirm account link with Sonos
Login with Sonos at login.ws.sonos.com
Allow Google to control your Sonos system click on next
white loading side
"Sonos not available. Try again later"
Back to Google Home App

https://youtube.com/shorts/_iKkVQlXIHI?feature=share