topic Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP in Speakers and Displays

No longer able to set an alarm on insignia voice speaker NS-CSPGASP

terrytad — Sat, 18 Nov 2023 04:28:34 GMT

The insignia speaker in question is probably four or five years old.
The speaker has Google assistant on it. Just recently unable to set an alarm. Google response to trying to set alarm “sorry what’s the day and time”. This feature has worked fine for years.

The Google assistant responds to all other function as it has in the past.

I have reset the speaker, reinstalled it on Google Home, restarted Wi-Fi, etc.
Any assistance is appreciated

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

keveone — Sat, 18 Nov 2023 05:07:45 GMT

Same issue here. Started last night. Totally disconnected wiped and reconnected the device. This is my primary alarm and I need it fixed ASAP. Thanks

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

JWohlers — Sat, 18 Nov 2023 12:28:54 GMT

Also experiencing this issue.

Re: Can't set alarm on Insignia Google Home Alarm Clock

JWohlers — Sat, 18 Nov 2023 12:34:46 GMT

We are also experiencing this issue.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

terrytad — Sat, 18 Nov 2023 21:52:40 GMT

I assume it’s either some sort of a bug or for whatever reason the older device some how has difficulty with the assistant and that specific command

Curious how old your devices are?

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

spikemncer — Sat, 18 Nov 2023 22:39:34 GMT

Same issue here. I have 3 Insignia speakers and all are doing the same thing. I DO use the one in my bedroom to set my morning alarms. HELP!

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Muddi — Sat, 18 Nov 2023 23:14:30 GMT

Hey folks,

Thanks for visiting the Community.

Sorry to hear that you're having issues setting up an alarm on your Insignia speakers. Please note that we have very limited support for third-party speakers with built-in Google Assistants. Since rebooting and resetting the device did not resolve the issue, it is best to reach out to Insignia Support for better assistance.

Cheers,

Muddi

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

JonathanS — Sun, 19 Nov 2023 04:36:03 GMT

Same issue with my Insignia NS-CSPGASP. It's weird that only the alarm seems to be impacted.

Issue began Thursday, 11/16/23.

System firmware: 328
Cast firmware: 1.44.219548
Language: English (United States)
Country Code: US

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Mmajerus6 — Sun, 19 Nov 2023 06:28:43 GMT

Just happened to us today. We can literally see the date and time in the screen but it won't set an alarm. As a workaround, you can still set a timer. So many strange new bugs with assistant in recent months.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Estone2 — Sun, 19 Nov 2023 16:46:18 GMT

Does anyone know a good replacement for this? Been using for bedroom alarm for years .

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

JonathanS — Sun, 19 Nov 2023 18:32:56 GMT

I'm thinking the Google Nest Hub may be our best option if Google Home and/or Google Assistant is what we most want. The screen can be set to just show the clock when the room is dark, or turn off the whole screen if you prefer.

Here's a blog post with various choices.

https://www.androidpolice.com/best-smart-speakers-with-clocks/

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

MG14 — Sun, 19 Nov 2023 18:56:27 GMT

I too have experienced the issue. On my reach out to insignia (#), I got the same advice everyone has posted (reset, restart network, etc.). Nothing worked, and no issue with any genuine google device setting alarms.

Of course, no warranty because of the age, and even shared with them other information on the web that showed I wasn't alone with this issue. Received a lame response from Insignia, but if enough reading this send a quick email, we might generate enough attention.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

MG14 — Sun, 19 Nov 2023 18:58:01 GMT

The email is insignia 'at' bestbuy dot com.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

terrytad — Sun, 19 Nov 2023 22:08:33 GMT

I did the original post just a couple days ago and decided to buy a replacement.

this was some what inexpensive and the only real difference with my original device it doesn’t display the time. The alarms works perfectly fine
https://www.amazon.com/Google-Nest-Mini-2nd-Gen/dp/B0CGYZKSHN?th=1

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Destovel — Mon, 20 Nov 2023 01:50:03 GMT

Having the same issue. Been working around it by setting a timer. Did get an alarm set for the same day by saying "set alarm for today at X time" but now that doesn't seem to work.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Steverg — Mon, 20 Nov 2023 03:47:53 GMT

Exact same. Who made a change on 11/16/2023 to break this one at an alarm feature on this device? Please roll back whatever change broke this.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

katzndogz — Mon, 20 Nov 2023 18:33:47 GMT

Same issue with my Insignia speaker.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

Milkman8888 — Tue, 21 Nov 2023 00:44:57 GMT

Same issue for me. Tried rebooting the device. Deleted and added it again. Various other things tried too. Nothing has fixed it.

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

JennyMosquera — Tue, 21 Nov 2023 02:21:18 GMT

Just sent my email. Hopefully they do something about it!

Re: No longer able to set an alarm on insignia voice speaker NS-CSPGASP

MattSweet — Tue, 21 Nov 2023 02:54:37 GMT

Started woth all 3 of my insignia units upon reboot. Unfortunately since insignia ceased making these units we probably wont be able to fix this issue.

I am invested in both google and Alexa. Other that youtube premium and connecting my galaxy phone to my alpine car stereo I dont see a need to invest further into google. AC thermostat, cameras, outlets, switches and bulbs all work with Alexa so might just be time to put googles out to pasture...skeet shooting style. 😉