topic Re: Google Home Mini not working, won't factory reset in Speakers and Displays

Google Home Mini not working, won't factory reset

bluebutterfly — Mon, 11 Dec 2023 17:21:33 GMT

One of the 3 google home mini's I have just stopped working. It displays 4 white lights constantly.

I've tried:

- unplugging it overnight

- factory reset button

- unplugging 11 times

Nothing works. It's in the same room it's been in since it was set up. You can't get any closer to the wifi (same room). It's the original power source. I've also tried using the power cable from one of the other mini's with the same results. Wondering if there was a recent update the screwed up just this one mini

Re: Google Home Mini not working, won't factory reset

MarkPnest — Mon, 11 Dec 2023 18:31:06 GMT

Known issue a lot of us are experiencing but no word from Google on a solution.

Re: Google Home Mini not working, won't factory reset

Branwill — Mon, 11 Dec 2023 18:44:40 GMT

Es muy extraño que una actualización allá dejado nuestros equipos inserbibles

Re: Google Home Mini not working, won't factory reset

Birch-KD — Mon, 11 Dec 2023 18:56:49 GMT

I’m also having this issue. I’ve tried every solution I’ve seen and nothing has worked so far. Hoping on a fix asap

Re: Google Home Mini not working, won't factory reset

Mrclion — Mon, 11 Dec 2023 19:54:45 GMT

I have the same issue and can't reset

Re: Google Home Mini not working, won't factory reset

mytoyx3 — Tue, 12 Dec 2023 04:03:13 GMT

tried the same as mentioned above. reboot, factory reset won't work. ( no sound any more and ). It's home mini(1st gen). anyone has any suggestion?

Re: Google Home Mini not working, won't factory reset

SrDoyle — Tue, 12 Dec 2023 18:38:49 GMT

Hola buenas, me pasa lo mismo con un Google Home Mini (1 gen). He probado todo, reiniciando 11 veces y pulsando el boton de reset. Debe ser alguna actualización que solo ha afectado a este dispositivo.

Re: Google Home Mini not working, won't factory reset

HugoRodriguez — Tue, 12 Dec 2023 19:06:40 GMT

Same problem here. Also 1st generation. Planned obsolescence?

Re: Google Home Mini not working, won't factory reset

bluebutterfly — Wed, 13 Dec 2023 13:21:58 GMT

Thank you Wilson123. I have checked and it has all updates. All 3 of my mini's have the same firmware/software versions. I have reset my router. The unit itself is not damaged and I've tried using the power cord from the other mini in this one and this one's power cord in the one that's working and there are no issues with the power cord.

Unfortunately the mini is stuck with the 4 white lights and does not respond to anything thus I can't connect it to any other network. I've tried factory resetting it using several methods and none have worked.

Re: Google Home Mini not working, won't factory reset

bluebutterfly — Wed, 13 Dec 2023 13:49:12 GMT

I agree I think it was an update that messed things up. Sadly it will no longer connect to the wifi so even if they fix what the update broke I don't see how our units will get the fix 😞

Re: Google Home Mini not working, won't factory reset

Tech12 — Thu, 14 Dec 2023 05:05:07 GMT

Two of my Google home minis started being zombies like this since 3 days ago. They don't reset. 11 times unplug instructions didn't work either and I'm using the original power plug. Nothing changed. Reset the wifi still the same issue. Following this thread ... Hopefully a fix comes out.