topic Re: HOME mini UNRESPONSIVE thread - "Google home mini 4 dots stuck problem" in Speakers and Displays

HOME mini UNRESPONSIVE thread - "Google home mini 4 dots stuck problem"

halupto — Mon, 11 Dec 2023 23:03:41 GMT

Hi guys, here´s thread for anyone who´s experiencing "Google home mini 4 dots stuck problem". Possible news from Google, solutions or fix to be written here. Seems this issue affected lot of devices, let´s see what can be done about it and what will be Google´s reaction to this situation.

Moderator edit: Subject updated for clarity and findability

google home mini all 4 lights on

prashanth3549 — Tue, 05 Dec 2023 18:59:07 GMT

Hi, when I plug in my google home mini, all 4 LEDs are on, and the device seems stuck and not doing anything. My google home app shows the device is not found. I found in google that some users have the same issue and it could be the file system corrupted. Could you please help fix it or replace it? thanks, Shunde.I don't seem to be able to reset my Mini. If I press and hold the reset button and one LED turns green, but nothing happens after 5s. If I release it, it is back to white. I press it again, it turns green again.

Re: google home mini all 4 lights on

Warss — Tue, 05 Dec 2023 21:57:01 GMT

I have the same problem today!

This solution doesn't work:
https://www.googlenestcommunity.com/t5/Speakers-and-Displays/google-home-mini-all-4-lights-on/td-p/17742

Re: google home mini all 4 lights on

Hudlerock — Wed, 06 Dec 2023 03:40:57 GMT

So Aggravating. Mine is doing the same thing and the given solution did not work for me either.

Re: google home mini all 4 lights on

prashanth3549 — Wed, 06 Dec 2023 08:00:02 GMT

I'm also tried 10 more times but no use, still face same issue. please help to me, how to solve this problem?

Re: google home mini all 4 lights on

agarwalsau — Wed, 06 Dec 2023 08:08:35 GMT

Same problem here All 4 light dimly lit. I'm even unable to reset it to factory settings by pressing the button at the back. Just stuck and nothing seems to work

Re: google home mini all 4 lights on

Scarfolk — Wed, 06 Dec 2023 09:27:17 GMT

Same issue, but with a Google Home.

System firmware: 375114

Cast firmware: 2.57.375114

Re: google home mini all 4 lights on

dslade47 — Thu, 07 Dec 2023 09:46:04 GMT

Same problem for me today for my Google Home mini ☹️
Il have also tried provided solution but with no effect. Could we have some help please ?

System firmware: 375114

Cast firmware: 2.57.375114

Re: google home mini all 4 lights on

Rodrigo_Lopez — Wed, 06 Dec 2023 21:08:40 GMT

Tuve el mismo problema hoy por la mañana, soy de Argentina. Intenté la solución de desconectar y conectar el cable 10 veces, pero no pasa nada.

My Google Home mini suddenly died

0Alek7 — Thu, 07 Dec 2023 14:28:34 GMT

Hi! 2 days ago my google home mini stopped responding and has been on 4 white leds since then. I tried to unplug it and wait for hours and when I plugged it back on it turned 2 white leds on for 2 seconds and then it turned all 4 in white on. When I hold the reset button it lights the first led in green and the rest are in white. It does not work at all. Please help me, because this is the only alarm that wakes me up in the morning and I really need to wake up on time🥹

Re: google home mini all 4 lights on

pave08 — Thu, 07 Dec 2023 15:08:04 GMT

The same error occurred with my Google home mini just yesterday and nothing does even work, hope a solution will get found

Re: google home mini all 4 lights on

pave08 — Thu, 07 Dec 2023 15:19:20 GMT

Follow up of my last message, I've found a video from 2020 that may be the fix (it just mentions to contact google) https://youtu.be/KtnJJ_kKL8k?si=XyGqVLTqRuxktTjH

4 luces blancas Google Home

Juanlu — Thu, 07 Dec 2023 16:33:19 GMT

Hola, tengo varios dispositivos Google en casa y en particular el Google Home (1 generación) se ha quedado encendido con 4 luces blancas fijas.

He probado a dejar prendido el botón silenciar del micro durante 15 sigue y no hace nada, también he desconectado el cable 10 veces y lo he vuelto a conectar y tampoco se soluciona el problema

¿Podéis darme alguna solución?

Gracias

Re: My Google Home mini suddenly died

mbodnar1007 — Thu, 07 Dec 2023 17:11:02 GMT

My google home mini also died 2 days ago. I get the same 4 LED lights and all the same response you described. Maybe a bad update? If I can get it working again I’ll let you know how.

Google mini stopped working

mbodnar1007 — Thu, 07 Dec 2023 19:23:53 GMT

My mini also died 2 days ago, 4 LED lights on constantly and all my attempts to reset have not worked. Tried factory reset button and tried 11 on off cycles with 10 seconds in between, no luck. Same WiFi, same equipment, same everything. Help would be appreciated.

Re: Google mini stopped working

Alex_S — Thu, 07 Dec 2023 19:27:13 GMT

Hi mbodnar1007,

Our team would like to take a look at this. Kindly fill out this form and let us know once you're done.

Regards,
Alex

Google Home stuck with 4 white lights

David5252 — Fri, 08 Dec 2023 02:08:24 GMT

Dear All, please help.

My Google Home 1st Gen stuck with only 4 white lights on.

I had tried to shut down with interval 10 second then I turn on again until 4 white lights on. Totaly I have repeat this cycle until 10x. At the end.. (cycle 10) I have wait a few minutes but the lights still stuck at 4 white light.

I also have tried to reset by press the mute button for 15 second and more but nothing happen.

What should I do ?

Thank you

Re: Google Home stuck with 4 white lights

griffin376 — Fri, 08 Dec 2023 03:18:05 GMT

I have the exact same problem and am hoping that someone will have a tip. Thanks in advance.

garantia de google home mini

leinadwolf — Fri, 08 Dec 2023 04:18:48 GMT

Quisiera mas informacion sobre la garantia y como hacerla valida para el problema de actualizacion del google home mini, el cual dejo de funcionar y solo prende 4 luces y no hay forma de reinicio del mismo

Re: Google mini stopped working

gt0524b — Fri, 08 Dec 2023 04:32:14 GMT

I am having 5he exact same issue. Oddly it is only happening with 1 of my 4 devices. I am assuming it is failed hardware.