topic Re: Can't turn the tv off anymore in Speakers and Displays

Can't turn the tv off anymore

Janethaisen — Mon, 25 Mar 2024 19:23:24 GMT

We changed the place (in the Home app) to "Living Room" and now we can't turn off the tv with voice. We can turn it on, but not off.

Re: Can't turn the tv off anymore

yuI — Tue, 26 Mar 2024 00:25:23 GMT

Hello! I have that solution as I had the same problem with my Xbox. Go to the Connections tab and remove the connection for your TV. Re-connect and it should work. Make sure to link the TV to the correct Room in the app! Remove or rename any Rooms that might have identical names, as that causes the Google Assistant to get confused about what room you're referring to. Make sure the TV's Settings have the name Google calls it if that plays any factor. Hope this helps!

Re: Can't turn the tv off anymore

mejiacruz — Wed, 27 Mar 2024 00:08:27 GMT

Hey! Thanks for your help @yuI.

It's great to know that you were able to solve the issue in that way. @Janethaisen please try those steps, and let us know if you're still having issues or if the issue has been fixed.

Best regards,

Josh