topic Home Control tab Restriction on Google Nest Hub 2 in Speakers and Displays

Home Control tab Restriction on Google Nest Hub 2

brandoteek — Sat, 30 Mar 2024 18:56:09 GMT

Hello,

Is there a way to Restrict the "Home Control" tab from one Google Hub Nest 2 to another in a future firmware update?

I have two Nest Hub 2 in the Living room and another in my Studio. My child can click from the Living room in the Home Control tab -> Speakers and TV -> then click "Play Music" for my Studio's Nest Hub 2. It disturbs me quite often. I tried turning on the "No Disturb" option from my Studio's Nest Hub 2 but still, someone from the Living room can Broadcast music to my Hub Nest and even put a very high volume if they want.

In the Google Home app it should be possible to deactivate this "Home Control tab" for a specific device OR set up a ping or security code that only a specific Administrator can manipulate the Home Control tab from every Google Nest Hub 2. Hopefully, Google Team you can add this/these feature(s) or more granular administration in a future firmware update.

Thank you.

Kind Regards,

Brando Paredes

Re: Home Control tab Restriction on Google Nest Hub 2

aguilarmateo — Sun, 31 Mar 2024 22:00:58 GMT

Hey there,

Sorry to hear about the troubles you're having with the Nest Hub, but I'm happy to look into this for you.

Here is a link that can help you. If you have more questions you can contact our support department with this link.

I look forward to your response.

Best regards,

Chris

Re: Home Control tab Restriction on Google Nest Hub 2

aguilarmateo — Wed, 03 Apr 2024 01:26:48 GMT

Hi brandoteek

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Chris

Re: Home Control tab Restriction on Google Nest Hub 2

brandoteek — Thu, 04 Apr 2024 09:42:59 GMT

Hello Chris, thanks for your reply. I was researching through the links you send me, and I haven't found an option to disable other users to use the Home control tab from a Nest Hub 2. So they stop sending the instruction of playing music in another Nest Hub 2 device that its in another room in the same house. Appreciate any comments. Thank you.

Re: Home Control tab Restriction on Google Nest Hub 2

aguilarmateo — Tue, 09 Apr 2024 23:11:07 GMT

Hi brandoteek,

Sorry to hear that you haven't found a solution yet. Our Support department is available to help further, follow this link to contact directly.

Best regards,

Chris