topic Re: Google Home has been replying "I'm sorry I can't do it anymore" in Speakers and Displays

Google Home has been replying "I'm sorry I can't do it anymore"

Fiorenzo59 — Sat, 30 Mar 2024 16:43:38 GMT

A molte domande, da alcuni giorni, Google home mi risponde "mi dispiace non posso più farlo" perché?

To many questions, for a few days now, Google Home has been replying "I'm sorry I can't do it anymore" why?

Re: Google Home has been replying "I'm sorry I can't do it anymore"

aguilarmateo — Sun, 31 Mar 2024 21:19:16 GMT

Hey Fiorenzo59,

Sorry to hear about the troubles you're having with the Google Home app, but I'm happy to look into this for you.

Have you tried these steps?

Check if there is an app update available.
Uninstall and reinstall the app.
Check if there is a software update available.
Clear cache of the app.

If you have more questions you can contact us.

I look forward to your response.

Best regards,

Chris

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Fiorenzo59 — Sun, 31 Mar 2024 21:43:16 GMT

ciao, ovviamente sono un utente esperto, ho già fatto tutte queste prove. Inoltre il problema NON è sul telefono Android ma sui device NEST

hi, obviously I'm an expert user, I've already done all these tests. Furthermore, the problem is NOT on the Android phone but on the NEST devices.😉

Re: Google Home has been replying "I'm sorry I can't do it anymore"

aguilarmateo — Sun, 31 Mar 2024 22:36:57 GMT

Hey Fiorenzo59,

Our support department will be happy to help. You can contact them directly using this link.

I look forward to your response.

Best regards,

Chris

Re: Google Home has been replying "I'm sorry I can't do it anymore"

PinoPomo — Mon, 01 Apr 2024 11:01:26 GMT

Stessa cosa anche a me, da alcuni giorni se chiedo cose che riguardano cibo mi risponde "mi dispiace non posso piu farlo" anche se chiedo solo "basilico" o "prezzemolo". Con rosmarino invece stranamente funziona e mi parla della pianta.

Same thing here, if i ask anything about food the answer is "sorry can't do it anymore". Even if i just say "basil" or "persil". Oddly it works if i say "rosemary" it tells me about the plant.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

cucciolottone — Mon, 01 Apr 2024 15:30:11 GMT

Anche a me da qualche settimana Home Mini per molte cose mi dice "mi dispiace non posso più farlo". Come posso risolvere?

Also to me since few weeks my Home Mini for a lot of things answer "sorry I can't do this anymore". How can I solve this?

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Fiorenzo59 — Mon, 01 Apr 2024 16:48:02 GMT

@aguilarmateo , li ho contattati, ma non ho avuto alcun feedback .....

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Croco — Wed, 03 Apr 2024 11:22:53 GMT

I have got the same problem, how could I fix It?

Re: Google Home has been replying "I'm sorry I can't do it anymore"

danifeb — Wed, 03 Apr 2024 23:30:07 GMT

apparently is related with food, food recipies, food items etc

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Crcrcr — Fri, 26 Apr 2024 11:54:24 GMT

Stesso problema con il pepe. Ha risposto alle prima due domande (cos'è il pepe, quali sono i principali produttori di pepe) poi stop.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

danifeb — Fri, 26 Apr 2024 22:01:35 GMT

This is sick! Google Home became pratically useless. Anything that is related with food no longer gets an asnwer...

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Mauriz79 — Wed, 01 May 2024 09:57:55 GMT

Stesso problema. "Mi dispiace, non posso più farlo" è la risposta per quasi tutto. Così è praticamente inutile. Serve un fix.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

aguilarmateo — Fri, 03 May 2024 00:54:20 GMT

Hi folks

We're sorry to hear you're having trouble with your Google Speaker. We're always looking for ways to improve our devices, and your feedback is valuable to us.

Would you mind sharing your experience using this link: Tell us about your Google Speaker experience: link to feedback page?

Let us know if you have any questions in the meantime.

Best regards,

Chris

Re: Google Home has been replying "I'm sorry I can't do it anymore"

danifeb — Fri, 03 May 2024 00:59:08 GMT

Hey Chris

i think you can find the experience we had directly in the messages of this thread.

by the way I managed to contact a google customer care person who told me that the service of assisting on any food related query (recipes etc) has been discontinued.
she suggested that the feedback is sent from the google home app itself in order for google to reconsider the service.

cheers

danifeb

Re: Google Home has been replying "I'm sorry I can't do it anymore"

MplsCustomer — Fri, 03 May 2024 01:12:30 GMT

@danifeb

I just asked one of our Nest Hubs, "Hey Google, how do you make chocolate chip cookies" and it returned a recipe from AllRecipies.com.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Fiorenzo59 — Fri, 03 May 2024 11:37:35 GMT

Fatto (fine) ma lo avevo già fatto senza risultato già altre volte .

Ad esempio non funzionano più i task ....

Ma non ho mai ricevuto risposte.

Se continua così tolgo tutto e passo ad Alexa 😅😊

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Shadya_00 — Mon, 13 May 2024 15:47:11 GMT

Stesso identico problema con il mio nest, stranamente non avevo fatto caso a domande riguardanti esclusivamente il cibo; sì ho avuto problemi anche con queste ma non risponde a molte altre domande, praticamente inutile…

ho cercato su questo forum nel caso qualcuno avesse una risposta ma vedo che stiamo tutti riscontrando lo stesso problema senza soluzione

Re: Google Home has been replying "I'm sorry I can't do it anymore"

MarcoMM — Wed, 15 May 2024 14:53:32 GMT

@danifeb, one of the most "intelligent" consideration to a "no-intelligent" answer. Kudos!

I don't understand the reason behind this phaseout, a lot of Nest/GHome it's located into a kitchen....and there are two killer-topics, set a timer and some information about food.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Tonydng — Sat, 18 May 2024 15:33:02 GMT

Stesso problema come tutti. È inconcepibile, ora nest è praticamente da buttare nel cestino.

Re: Google Home has been replying "I'm sorry I can't do it anymore"

Silviodamilano — Mon, 20 May 2024 19:29:13 GMT

Anche il mio ha smesso di funzionare, ormai tocca passare alla concorrenza. È praticamente un mattone.

Same for me, time to buy an Alexa product as this device has become a Brick.