topic Re: C by GE bulbs unable to added to google home in Speakers and Displays

C by GE bulbs unable to added to google home

Cmnrivera — Wed, 24 Nov 2021 03:08:28 GMT

My C by GE bulbs are unable to be connected to my google home iOS app using both the streamlined process and by first connecting with the GE Cync app. The bulbs cannot be found when trying to add device. Any help is appreciated.

Re: C by GE bulbs unable to added to google home

GarrettDS — Mon, 29 Nov 2021 17:42:29 GMT

Hey there,

Sorry to hear about the troubles you’re having with your lights connecting with the Google Home app, I’m sure it’s confusing, but I’m happy to provide some clarity.

I have sent this information over to our engineering team and they ask that you provide them feedback through the Google Home app to them. They suggest including the keywords, "#Lights" along with the name brand of the lights and a short description of what you're encountering.

Have a great day.

Garrett DS

Re: C by GE bulbs unable to added to google home

GarrettDS — Fri, 03 Dec 2021 18:18:30 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: C by GE bulbs unable to added to google home

GarrettDS — Mon, 06 Dec 2021 18:25:38 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS