topic Re: Cast notifications are missing in Speakers and Displays

Cast notifications are missing

rownie23 — Fri, 26 Apr 2024 19:04:19 GMT

I've just realised that the cast notifications on mine and my wife's Pixel 6a's are not appearing.

These are the notifications that show what music or video is playing on a Nest Mini or Hub.

I don't know when they disappeared, but I find them useful and would like to turn them back on. However I expect that this is probably a feature that Google has removed.

Re: Cast notifications are missing

travist128 — Sat, 27 Apr 2024 14:44:44 GMT

Same issue for me for the last several months on my Pixel 8. I've confirmed notification settings are set appropriately and no luck. I've tried uninstalling and reinstalling the Home app as well. Very frustrating as I used these notifications religiously when members of my family are casting and I'd like to quickly stop music or adjust volume.

Re: Cast notifications are missing

rownie23 — Sat, 27 Apr 2024 15:25:19 GMT

This must have been in the last week or so for us, I remember seeing it and using it to stop the music.

Re: Cast notifications are missing

jenniffert — Tue, 30 Apr 2024 16:15:48 GMT

Hi there,

Thanks for posting here in the community. I'd be happy to help you with your concerns about the cast notifications.

To gather more information, I'd like to ask a question:

Which apps don't you receive cast notifications for?

I also suggest the following:

Make sure you have the latest version of the Google Home app and your phone's software.
Ensure your mobile device or tablet is connected to the same Wi-Fi network as your speaker or display or linked to the same account.
Change notification settings to the ones you used during the initial setup of your product. You can refer to the next article: Change Nest notification settings.
To check or change cast notification settings, you can go to the following link: Cast media control notifications.
Turn on Nest display notifications if they are off. You can use this article: Turn Nest displays notifications on or off.

Let me know how it goes.

Best regards,

Jenniffer

Re: Cast notifications are missing

rownie23 — Tue, 30 Apr 2024 19:20:34 GMT

Hello @jenniffert

I have Version 3.15.1.4 of the Google Home app installed, which was updated on the 16th April.

The notifications that are missing are from when I ask the speaker to stream music. The service that plays the music can be either YouTube Music, TuneIn or Rayo (I think that's how it is spelled).

Both my wife and I haven't changed any settings, so it must be something that has changed in the update.

Re: Cast notifications are missing

jenniffert — Wed, 01 May 2024 00:02:07 GMT

Hi @rownie23,

Thanks for the details provided, I really appreciate it!

After checking all the previous resources to isolate the issue, I would appreciate it if you could share feedback with us. I understand this is a feature we're all hoping to be available again as soon as possible.

Please let me know if you have more questions.

Sincerely,

Jenniffer

Re: Cast notifications are missing

rownie23 — Wed, 01 May 2024 14:21:23 GMT

@jenniffert I have done so. Whilst in the settings for the speaker I rebooted it. The notifications returned! But then disappeared after a couple of minutes.

Re: Cast notifications are missing

jenniffert — Wed, 01 May 2024 17:22:34 GMT

Hi @rownie23,

Thanks for following up.

I appreciate your efforts to isolate the issue and your feedback. To continue troubleshooting, consider performing a factory reset on one of your Nest devices and see if the behavior persists. Remember, this will erase all your settings and return the device to its defaults. You can find instructions here: Factory reset Google Nest or Home speakers or displays.

Let me know how it goes.

Best regards,

Jenniffer

Re: Cast notifications are missing

rownie23 — Sat, 11 May 2024 16:14:35 GMT

Just wanted to report back that I didn't try a factory reset on any of the devices, but the notifications have returned.