topic Re: Broadcast requires domain permissions in Speakers and Displays

Broadcast requires domain permissions

KenAtSunrise — Wed, 21 Feb 2024 21:01:45 GMT

This is on all my Google Home devises.

Now when I try and broadcast through the speakers is it saying I need Domain Admin permissions?

Where do I go to set that up?

Re: Broadcast requires domain permissions

Alex_S — Tue, 27 Feb 2024 08:19:05 GMT

Hi KenAtSunrise,

That’s odd. Were you able to broadcast messages before? Are you getting that message from any of the Google Home speakers you started to broadcast? How about using Google Assistant on your phone?

Regards,
Alex

Re: Broadcast requires domain permissions

KenAtSunrise — Tue, 27 Feb 2024 12:38:25 GMT

Yes, I would just say 'Hey Google, broadcast dinner's ready' or any other message. Now it just quit and I need domain admin's permission. I don't know what changed. I have Google Workspace. I'll try on my phone tonight, but I'm sure it's the same, since I tried it from my care to say 'I'm almost home' and go the same respone.

Re: Broadcast requires domain permissions

Alex_S — Fri, 01 Mar 2024 07:02:25 GMT

Hi there,

Since you mentioned you’re using Google Workspace, the message about the domain admin’s password may have something to do with your email. Were there any recent changes to your Google Workspace account settings? Visit this link and check if the recommended settings are set.

Let me know how it goes when broadcasting a message from your phone.

Best,
Alex

Re: Broadcast requires domain permissions

KenAtSunrise — Fri, 01 Mar 2024 15:23:46 GMT

I'm the Domain Admin and I've not made any changes. Something must have happened on Google's side. I'm trying to figure it out.

Re: Broadcast requires domain permissions

KenAtSunrise — Sat, 09 Mar 2024 19:55:27 GMT

Does anyone from Google look at these? I can't find any answers.

Re: Broadcast requires domain permissions

hshah — Sat, 23 Mar 2024 18:48:46 GMT

Mine has started doing the same and I know I've not changed any settings. It is quite frustrating that Google keep breaking functionality, especially without any prior notification.

Re: Broadcast requires domain permissions

ovidioj — Sat, 06 Apr 2024 18:43:41 GMT

Hi @KenAtSunrise,

Thank you for your patience! I apologize for the delay in getting back to you about the issues you've been encountering with your speakers. I'm here to help you troubleshoot and get them working smoothly again.

If you're using Google Nest speakers and the Google Home app for broadcasting, you likely need admin access.

Admin Role Required: Broadcasting messages on Nest speakers requires admin permissions in the Google Home app. This means you need a Google account with administrator privileges for the location where the speakers are set up.

Solutions:

Switch to an Admin Account: If you're using a non-admin account, switch to one with admin rights for that location. The account owner (the person who set up Google Home) usually has admin privileges.

Request Admin Access: If you're not the account owner but want to broadcast, request admin access from them. They can grant you the necessary permissions within the Google Home app settings.

Scenario 2: Other Broadcasting Applications

For applications other than Google Nest speakers, the solution might vary:

App Permissions: The app might require specific permissions within your device or network settings. Check the app's settings or documentation to see how to grant these permissions.

Domain Admin Rights (Businesses/Organizations): In business or organizational settings, broadcasting messages might require domain admin rights on the network. This is typically for system-wide announcements and would involve IT support personnel.

All the best,

Jorge.

Re: Broadcast requires domain permissions

dsteketee — Sat, 13 Apr 2024 02:23:14 GMT

I'm sorry, this is such a useless answer. It doesn't provide any details on where these changes would be made. I'm the admin for my workspace account and it's unclear where any of these changes would be made.

Re: Broadcast requires domain permissions

ovidioj — Sat, 13 Apr 2024 03:12:30 GMT

Hi @dsteketee,

Thanks for posting in the community.

I apologize that my previous response wasn't as clear as it could have been. Since the troubleshooting hasn't resolved the issue, let's explore some additional options to get this fixed for you.

Would you prefer to:

Schedule a call with a specialist: We have specialists available who can provide more in-depth assistance. You can fill out this form to schedule a callback.
Continue via Chat: If you prefer a text-based chat, you can mark the chat option on the same link.
I appreciate your patience and understanding. Please let me know if you have any questions.

Regards,

Jorge.

Re: Broadcast requires domain permissions

BL3 — Sat, 13 Apr 2024 17:32:52 GMT

Me 2. Everyone got the same issues and I don't think there are only 3 of us having this issue. Why do we need to do all the handwork?

Re: Broadcast requires domain permissions

BL3 — Sat, 13 Apr 2024 17:34:59 GMT

Trust us, It is not odd!

Re: Broadcast requires domain permissions

BL3 — Sat, 13 Apr 2024 17:42:14 GMT

I got the same issue. Here is the exact message I got
"Sorry, but to do that, you'll need to ask your Google Workspace administrator for permission."

Re: Broadcast requires domain permissions

BL3 — Sat, 13 Apr 2024 17:56:05 GMT

Actually, even I used Google Home App to broadcast on my iPhone, I also got the same error message.

Re: Broadcast requires domain permissions

BL3 — Sat, 13 Apr 2024 17:57:08 GMT

Sorry I mean the APP on my iPhone to broadcast a message to my Google NEST Mini

Re: Broadcast requires domain permissions

dsteketee — Sat, 13 Apr 2024 18:42:12 GMT

How is this the recommended answer? It doesn't even prescribe specific actions to fix the problem?

Re: Broadcast requires domain permissions

ovidioj — Wed, 17 Apr 2024 00:13:49 GMT

Hi @dsteketee,

Thanks for posting.

While the previous steps might not have resolved the issue entirely, I appreciate your effort in trying them. Here are a couple of ways you can report the issue and get further assistance:

Fill out this Form to get a call back: This form allows you to directly report the issue to Google, and they might contact you for more details or troubleshooting.
Send Feedback Through the Google Home App: If you prefer, you can also submit feedback directly through the Google Home app. Here's a quick guide on how to do that:
- Open the Google Home app and tap your profile picture in the top right corner.
- Select "Feedback" and choose the device you're having trouble with.
- Tap "Get Started" and describe the issue in detail.

I appreciate your patience and understanding. Please let me know if you have any questions.

Jorge.

Re: Broadcast requires domain permissions

dsteketee — Sat, 13 Apr 2024 19:35:35 GMT

It this a joke? There aren't even any specific steps in the proposed resolution.

Re: Broadcast requires domain permissions

BL3 — Mon, 15 Apr 2024 23:56:10 GMT

Can you tell us a step by step instruction on how to grant the permission?

Re: Broadcast requires domain permissions

cimbian — Tue, 16 Apr 2024 18:19:28 GMT

Same here