topic My google nest audio is not powering on in Speakers and Displays

My google nest audio is not powering on

elm-marf — Sat, 24 Aug 2024 14:01:32 GMT

for no reason at one has stopped working completely.

I have unplugged it etc however there is no response, no lights coming , nothing.

Note* i read other solution but not working

Plug your Nest Audio into a different wall outlet.
Note: Make sure they are not connected to a surge protector to rule out all other hardware.
Discharge the speaker:
1. Unplug the power adapter from the outlet and the speaker.
2. Leave it unplugged for 20 seconds.
3. Plug the power adapter into the speaker or display.
4. Plug the other end of the power adapter into a wall outlet that works.
5. Check if any LED lights would appear on the back of the speaker.
Please try the power adapter from the one that currently works to isolate the issue.

PLEASE CAN YOU HELP !

Re: My google nest audio is not powering on

luciaaa — Tue, 27 Aug 2024 21:22:00 GMT

Hi, @elm-marf,

Thank you for reaching out to the community. I apologize for the inconvenience caused by your Nest Audio not powering on. I appreciate the troubleshooting steps you've already taken.

To receive further assistance for your device, please fill out this form with all the necessary information. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

Keep me posted.

Best regards,

Ana.

Re: My google nest audio is not powering on

josjen — Thu, 29 Aug 2024 19:21:33 GMT

Hi Lucia,

I'm facing the exact same issue. I've tried everything above but there is no light or anything coming from the google nest hub.

I will also fill in the form

Re: My google nest audio is not powering on

luciaaa — Thu, 29 Aug 2024 21:30:17 GMT

Hi, @elm-marf,

Thanks for reaching out to the community. We apologize that your Google Nest speaker isn't powering on.

We appreciate you trying the troubleshooting steps and filling out the form.

If you have any further questions or need additional assistance, please don't hesitate to reply to this post. I'm here to help.

Best regards,

Ana