topic Re: Speakers and displays still pulsing leds and showing megaphone after every broadcast in Speakers and Displays

Speakers and displays still pulsing leds and showing megaphone after every broadcast

cmallenwho — Sat, 28 Sep 2024 00:50:39 GMT

I only recently discovered this post https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Lights-on-mini-constantly-pulsing/m-p/476705 I have been experiencing this same issue on a mixture of original google homes, gen 1 minis, and gen 1 and gen 2 hub/ displays. Whenever broadcast is used, LEDs on all speakers will pulse constantly, and the displays will show the broadcast megaphone graphic. They will continue to do so until you tell them to stop.

The linked post above indicates that a fix was created and pushed out:

What exactly was the fix, and is it possible I did not receive it?

All of my devices are on the latest firmware per: https://support.google.com/googlenest/answer/7365257?hl=en&sjid=1389053494482004318-AP#zippy=,current-production-firmware-version

There is no update available for my google home app.

Also yes, continued conversation is off.

Any assistance would be greatly appreciated.

Re: Speakers and displays still pulsing leds and showing megaphone after every broadcast

Guarcax — Tue, 01 Oct 2024 01:48:31 GMT

Hi there!

Thanks for posting in the community.
I’m sorry for the inconvenience that you’ve been experiencing with your Google speakers and displays. I understand that all of your devices are randomly activating the lights, and they do not stop doing that until you ask them to stop. In order to give you the correct information, I will need some extra information.

Here are some questions for you:

Where are the devices placed?
Is there anything covering, touching, or intermittently brushing against the devices?
What kind of environment do the devices fail in?
When did you first notice the issue?
Does the issue occur during a particular time of day, or does it occur randomly?
What troubleshooting steps have you taken?

In the meantime, let's try to reboot your devices following the next article: Reboot Google Nest or Home speaker or display and check if the issue is still happening.

Tell me how it goes.

Regards,

Daniel.

Re: Speakers and displays still pulsing leds and showing megaphone after every broadcast

cmallenwho — Mon, 21 Oct 2024 20:44:03 GMT

Devices located throughout the home.

No, nothing is touching the devices.

The environment is a home environment?

I've noticed it happening for what seems like well over a year at this point.

The issue occurs every time a broadcast is made in the home.

Troubleshooting steps taken. Rebooting.

Confirmed that asking any particular device , either minis, original homes or hubs to perform another action, like telling the time, will clear the broadcast indicator( megaphone for screen devices and blinking LEDs for non screen devices.) for that particular device only. It will reocurr the next time a broadcast occurs. I am currently looking at a hub screen with the megaphone alert for a broadcast that happened over 90 minutes ago.

Re: Speakers and displays still pulsing leds and showing megaphone after every broadcast

Guarcax — Tue, 22 Oct 2024 02:25:31 GMT

Hi there!

Thanks for your reply and for the information shared.
I’m sorry to hear that you are still experiencing the same behavior with your Google Home devices. I understand that you have already tried to reboot your devices, but the lights are still remaining on all your speakers and displays after you broadcast a message to them. Let me help you to solve this.

As I understand that you have already rebooted your devices, but it is still happening, I will suggest you try to factory reset one of your devices, set it up again, try again, and check if the behavior persists.

You can check the following article for further information: Factory reset Google Nest or Home speakers or displays.

Tell me how it goes.

Regards,

Daniel.