topic Re: No other music service than YouTube in Speakers and Displays

No other music service than YouTube

Samflame — Sat, 02 Nov 2024 18:53:16 GMT

I just discovered I can connect Apple Music to my Google Home device a month ago.
But yesterday it suddenly stopped working when I want to play music.

When I open the Google Home app on my iPhone and go to settings > music

there is just YouTube and „no default“ in the list available. There is no Spotify, no Apple Music or other service.
I have the latest Home app installed, using iOS 18, iPhone 13, all in the same and only wifi network, i am logged into my gmail account and everything looks okay.

Don’t understand why there is no other option but YouTube.

Re: No other music service than YouTube

luciaaa — Thu, 07 Nov 2024 23:37:54 GMT

Hi, @Samflame,

Thank you so much for reaching out to the community. I’m truly sorry that YouTube is the only music service listed. I’m happy to help!

I appreciate you confirming you have the latest software version, devices are under the same WiFi network, and you are logged in to the correct Google account.

I’d really appreciate it if you could share which Google Nest speaker or display you have and your location. This information will help to provide more accurate troubleshooting steps.

In the meantime, please follow these steps:

Try to link Spotify and Apple Music back on the Google Home app; refer to this link for instructions: Link your music service.
If you experience any troubles during the setup process, try uninstalling the Google Home app, restarting your mobile device, and reinstalling the app. Try to link the music service again.
If the problem still persists, you might need to try to link the music services from another mobile device or tablet.

Please let me know how it goes.

Best regards,

Ana

Re: No other music service than YouTube

Samflame — Fri, 08 Nov 2024 10:48:23 GMT

I've completely switched to another manufacturer now. It was the last Google device and had become a source of frustration.

Re: No other music service than YouTube

luciaaa — Fri, 08 Nov 2024 21:55:50 GMT

Hi, @Samflame,

We're sorry to see you go. I truly appreciate you sharing your thoughts and experiences. Your feedback is invaluable to us. We hope we can change your mind in the future.

Feel free to reply if you have any questions.

Best regards,

Ana