topic Re: Mini Gen 1 - 4 White lights - power cycling does not fix in Speakers and Displays

Mini Gen 1 - 4 White lights - power cycling does not fix

Ready4Launch — Fri, 08 Nov 2024 02:04:46 GMT

Gen 1 mini has 4 solid white lights.

The reset button on bottom does nothing. Green light, no sound, let go of the button, and back to 4 white lights.

I've done the power off, wait 10 seconds, power back on , wait for 4 white lights, and then repeat the cycle for 10 more times. A waste of **bleep**ing time.

Trash it?

Re: Mini Gen 1 - 4 White lights - power cycling does not fix

cifuentesj — Sun, 10 Nov 2024 22:24:37 GMT

Hi @Ready4Launch,

Thank you for your timely response and the comprehensive information you provided. I understand that you are encountering some 4 white light issues on your Google Home Mini 1st generation, and I appreciate the troubleshooting steps you've already taken. To assist you better, you can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username. Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Please keep me posted.

Best regards,

Jeremy.

Re: Mini Gen 1 - 4 White lights - power cycling does not fix

cifuentesj — Wed, 13 Nov 2024 00:56:24 GMT

Hello @Ready4Launch, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Warm regards,

Jeremy.