topic Re: Google nest hub update broke nest cam feeds in Speakers and Displays

Google nest hub update broke nest cam feeds

Mikeee — Thu, 13 Feb 2025 04:37:07 GMT

Looks like a software update was pushed to my Google nest hubs and when I go to home control and to my nest cams, instead of a live feed from the cam coming up, I get a screen that says “idle” then name of the camera and room and “live feed” at bottom. I can’t figure out how to get the live feed on the display any longer. Anyone have the same problem and know the fix?

Re: Google nest hub update broke nest cam feeds

poTAEtoDAVE — Thu, 13 Feb 2025 05:40:23 GMT

I’m having the same issue. None of my tiles show up under “Home Control” except for rooms now, and even if I go to my cameras, I cannot get the feed to work. The Google hubs that I have not restarted yet don’t have this issue, but any that I restarted does. Extremely frustrating.

I have tried factory reset as well but no luck.

Re: Google nest hub update broke nest cam feeds

Matt88 — Thu, 13 Feb 2025 08:48:04 GMT

I have exactly the same issue, new firmware has broken this feature. Very frustrating.

Re: Google nest hub update broke nest cam feeds

BigGGuru — Thu, 13 Feb 2025 09:53:03 GMT

Same issue here.

Re: Google nest hub update broke nest cam feeds

Ash12345 — Thu, 13 Feb 2025 10:50:51 GMT

Have same issue

Re: Google nest hub update broke nest cam feeds

BigGGuru — Thu, 13 Feb 2025 11:00:42 GMT

I am on with Google support and have been escalated to 'senior team' from 'Nest Hub Team' (three levels in now). I will share any outcomes here.

Re: Google nest hub update broke nest cam feeds

RASBECK — Thu, 13 Feb 2025 11:10:06 GMT

Exactly the same problem here, jusr right now today 13th february. Google customer service couldnt do anything, beside telling me thats maybe becauase i use an iPhone for the HomeApp 😂.

But om lucky to see that it isnt just me having the problem!

Re: Google nest hub update broke nest cam feeds

JackNest — Thu, 13 Feb 2025 11:14:40 GMT

Same today, a full android house here though

Re: Google nest hub update broke nest cam feeds

narse — Thu, 13 Feb 2025 11:28:01 GMT

Same problem here. 3 nest cameras and door bell feeds have all failed this morning. This feature was literally the only reason I bought a nest hub for my home office.

Re: Google nest hub update broke nest cam feeds

Ehbgolf — Thu, 13 Feb 2025 11:48:06 GMT

Same issue. I found a work around by telling google to show camera {name}. It then plays fine.

Re: Google nest hub update broke nest cam feeds

BigGGuru — Thu, 13 Feb 2025 11:55:59 GMT

Was returned to 'Camera support' but as we can stream by telling google to show camera <cameraname> they are returning back to Google Home support.

Re: Google nest hub update broke nest cam feeds

narse — Thu, 13 Feb 2025 12:35:40 GMT

This doesn't work for me. It says "it doesn't look like that camera supports remote screens". Thanks for the suggestion though, glad it works for you.

Re: Google nest hub update broke nest cam feeds

RASBECK — Thu, 13 Feb 2025 12:55:06 GMT

Works fine with that workaround! THANKS!!

Re: Google nest hub update broke nest cam feeds

Anonymous — Thu, 13 Feb 2025 13:10:09 GMT

Also having this same issue. Attempted a wifi reset, hub reset, and camera reset to no avail. Camera feeds appear in my Google Home app just fine, but refuse to stream to my Hubs. While the workaround of "hey Google show me this camera" works, it's still not ideal for my situation.

Re: Google nest hub update broke nest cam feeds

realrob — Thu, 13 Feb 2025 13:39:04 GMT

My "Cameras" card (and the ~6 others) has disappeared and now I only have a Rooms card, and three larger cards to the right.

Re: Google nest hub update broke nest cam feeds

Th82 — Thu, 13 Feb 2025 13:34:01 GMT

Same here, reset camera and hub, nothing. Probably a bug in the update. Show me ... Camera works but far from ideal.

Re: Google nest hub update broke nest cam feeds

JuanD — Thu, 13 Feb 2025 14:24:12 GMT

Having the same issue this morning. Figured it was a bad software update overnight. Cameras card not showing anymore. Holding off on resetting, since it's not helping anyone else. The last time Google messed up cameras, the only real fix was just waiting a day or two until they fixed it. Frustrating, because I keep a camera view on all day to see who's at the door. Guess I'm flying blind today.

Re: Google nest hub update broke nest cam feeds

BigGGuru — Thu, 13 Feb 2025 14:35:11 GMT

Google are now aware of this new issue and actively investigating.

Re: Google nest hub update broke nest cam feeds

Latinblu — Thu, 13 Feb 2025 14:53:22 GMT

Found out this morning I had the very same issue. Tried rebooting the google hub to no avail, I can however view it in a browser or my phone which is not best approach. Hopefully they fix this soon.

Re: Google nest hub update broke nest cam feeds

Gatorcheer04 — Thu, 13 Feb 2025 15:43:16 GMT

I am having the same issue but was able to get around it by tell Google to show front door camera.