topic Re: Broadcasts have no audio at all, only text of the message on the screens. in Speakers and Displays

Broadcasts have no audio at all, only text of the message on the screens.

computercandy — Sat, 07 Dec 2024 05:55:11 GMT

We have six Google Home Hub displays, versions 1 and 2. We were having more and more trouble with broadcasts not going through, our voices not being heard or registering so we'd have to repeat the message, etc.

All of these problems were infuriating, so I did a factory reset on all of them. Now NONE of them broadcast the audio at all, pretty much ever!! It makes the beeping noise that proceeds the audio of a broadcast coming through, but than no other audio at all! They all now only show the text of the broadcast on the screen and that's it.

We went from that happening on some of the displays sometimes or often, to them all now doing it practically every time.

I'm at a loss for a solution. Factory resets only made things worse.

Edit: We did just setup a new Asus GT-AXE16000 router on the same day as the factory resets. But the problems were already very bad before that on the previous router, the Asus GT-AX11000. They all used to work much better and much more constantly in that same setup. But they've just kept getting worse and worse over the last year or so.

Re: Broadcasts have no audio at all, only text of the message on the screens.

Derickf — Wed, 11 Dec 2024 06:19:55 GMT

Hi @computercandy,

I’m sorry to hear that you are experiencing the issue when you try to broadcast a message to your Google Home Hub Displays, and they are only showing the text and not playing the audio, even after trying all the steps previously mentioned. In order to receive further assistance, please fill out this form with all the necessary information, like the thread title or link and your username in the community. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

Best regards,

Derick.

Re: Broadcasts have no audio at all, only text of the message on the screens.

1masseyrd — Fri, 13 Dec 2024 04:42:48 GMT

I am having the same problem. We set up a new router and had to reset it a few times to connect to the wifi.

2 other nest speakers work great but this one is doing the same as others are saying. only typing what they are broadcasting. no audio other than a pin and then the message comes through in type.

Re: Broadcasts have no audio at all, only text of the message on the screens.

Derickf — Sat, 14 Dec 2024 06:05:02 GMT

Hi there!

I’m sorry to hear about the inconvenience you are having with your Nest speakers. Your feedback is invaluable to us and helps us identify areas for improvement. Then here I send you the feedback form where you can put your suggestions and share your experience.

Best regards,

Derick.

Re: Broadcasts have no audio at all, only text of the message on the screens.

janko10 — Mon, 16 Dec 2024 20:54:33 GMT

I am also having the same issue now. When Broadcasting, the broadcast notification beep happens and the text of the message appears on the Nest Hub but there is no audio message. This happens on both the Google Nest Hub and Hub Max. I have not made any changes to my networking configuration. Both devices are running the following firmware:

Nest Hub Max: 22.20240805.103.161

Nest Hub (2nd Gen): 22.20240805.103.161

Re: Broadcasts have no audio at all, only text of the message on the screens.

Mfarooqalikhan — Tue, 17 Dec 2024 01:04:34 GMT

I am having the exact same issue as well. Just text of the broadcast, no audio or the message. We got a new router (mesh setup) and because the hubs do not allow to merely change WiFi name, we had to factory reset and re-add them (which is a pain on its own), but now broadcast stopped working like it used to.

Re: Broadcasts have no audio at all, only text of the message on the screens.

Derickf — Wed, 18 Dec 2024 06:23:01 GMT

Hi folks,

Thank you for reaching out to the community. To solve this issue, it is important that you please fill out the following feedback form reporting the issue you all are having. Your feedback is invaluable to us and helps us identify areas for improvement.

Please keep me posted if you have any questions.

Regards,

Derick.

Re: Broadcasts have no audio at all, only text of the message on the screens.

basta25 — Mon, 30 Dec 2024 07:54:33 GMT

I have a problem with my Nest Hub 2.
When i broadcast a message to the Hub from one of my other 9 assistant devices + Smartphone (home mini or nest mini or Pixel 4a or Pixel 6a or Lenovo Smart Clock1 or Lenovo Smart Display 7) the message wont be spoken, only text is showing on the display.

For an long time the same issue with a Lenovo Smart Display 7. Since a few days with the Google Nest Hub 2 set up the first time in my home.

On first start of the Hub 2 it works fine, than an few oures later it shows only texts on broadcasting. After a restart ist works also fine for a few times, than on the next day it wont.

Google Nest Hub 2
Firmware: 22.20240805.103.161
Cast Firmware 3.75.446835
Language DE

The same text i sent to this form https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

Re: Broadcasts have no audio at all, only text of the message on the screens.

Cward0625 — Mon, 13 Jan 2025 00:30:53 GMT

We are also having this same issue on the hub max not playing the audio and just the text

Re: Broadcasts have no audio at all, only text of the message on the screens.

computercandy — Tue, 14 Jan 2025 22:10:45 GMT

I filled out the form ages ago and still haven't heard a peep. Judging by the number of appliance from people at the same problem, this is obviously a bug. Is a fix coming?

Re: Broadcasts have no audio at all, only text of the message on the screens.

BPause — Sat, 18 Jan 2025 05:51:38 GMT

I am also having the same issue.

I too factory reset my devices. I even created a new home in the Google home app and factory reset my entire house worth of devices. I got audio broadcast back briefly after doing this however within a day or so it started failing again, and now doesn't work at all, other than with text.. which doesn't help me with my kids.. who ignore it.

Re: Broadcasts have no audio at all, only text of the message on the screens.

sbielecki — Thu, 23 Jan 2025 02:26:39 GMT

Same issue here. Reset devices and still have issues. No changes to our networking.

Re: Broadcasts have no audio at all, only text of the message on the screens.

ChitraMitra — Mon, 27 Jan 2025 19:01:00 GMT

We’ve also been having this issue for the past couple months. For example, I’ll say “Broadcast: it’s time for dinner”, then the GHome Display screen upstairs will have the same audio chime, and the screen will show TEXT ONLY “It’s time for dinner”, but there is NO audio announcement. There’s a “mini” speaker which will play the audio announcement, but any unit with an actual screen stays silent. We tried factory resetting 3 times, and within 1-2 days, the displays go silent again. It’s driving us crazy! It used to work fine. Is there a solution for this?

Re: Broadcasts have no audio at all, only text of the message on the screens.

rafaga — Wed, 29 Jan 2025 13:18:18 GMT

We are facing the same issue. I found out becaue the family bell is doing the same thing (just text but no audio) and then I realized that the Family Bell is a sort of "automatic broadcast". I've tried a lot but still doesn't make a sound. Not sure what is happening.

Re: Broadcasts have no audio at all, only text of the message on the screens.

Burton — Mon, 24 Feb 2025 16:49:48 GMT

We are having the same issue and submitted the form. Please advise on next steps, we have not changed router or anything related to our network in roughly a year

Re: Broadcasts have no audio at all, only text of the message on the screens.

ritsp — Sat, 01 Mar 2025 18:32:15 GMT

Same issue here as well

Re: Broadcasts have no audio at all, only text of the message on the screens.

Jayofcastleford — Sun, 02 Mar 2025 15:33:53 GMT

Same issue txt only did anyone get this sorted

Re: Broadcasts have no audio at all, only text of the message on the screens.

Jayofcastleford — Sun, 02 Mar 2025 16:33:00 GMT

having the exact same problems in my house and my parents

Re: Broadcasts have no audio at all, only text of the message on the screens.

janko10 — Sun, 02 Mar 2025 16:36:34 GMT

I reset my Nest Hub Max but that did nothing so don't waste your time with that. No fix that I know of right now.

Re: Broadcasts have no audio at all, only text of the message on the screens.

Jayofcastleford — Sun, 02 Mar 2025 16:37:36 GMT

same problem at my house and mothers but it is very strange I've had Google homes since they launched and I've never had this problem but I took one of my parents Google home displays and put it in my house and now my house has got the same problem broadcasting text only