topic Re: Can't control volume of an audio group via voice command in Speakers and Displays

Can't control volume of an audio group via voice command

mapi — Thu, 16 Dec 2021 18:29:28 GMT

Hi there,

I've been running an audio group for over a year. This group includes two Nest devices, Google Nest Mini (2nd gen.) And a Google Hub (1st gen.).

Up to now, the volume could be regulated with a voice command "louder" or "quieter". Or you said percentages, that was also possible.

Today the group refuses to do so. The individual devices can still be controlled by voice command, only the group cannot. The voice then says "I'm sorry, the volume on the device could not be adjusted" (something like that).

Re: Can't control volume of an audio group via voice command

spamhead — Fri, 17 Dec 2021 02:50:59 GMT

mine too, exactly the same

Re: Can't control volume of an audio group via voice command

LuckyLej — Fri, 17 Dec 2021 14:31:06 GMT

Same issue since yesterday ... Seems to be an update error.

Re: Can't control volume of an audio group via voice command

JohnnyHero — Fri, 17 Dec 2021 14:57:01 GMT

Same issue; as of yesterday

Re: Can't control volume of an audio group via voice command

g-chicken — Fri, 17 Dec 2021 17:14:10 GMT

Same problem here. Cannot voice control volume of speaker groups - even not for a pair of stereo speakers. I am having this problem here (Germany) since 2021-12-16.

Re: Can't control volume of an audio group via voice command

JonasDK — Sat, 18 Dec 2021 12:22:27 GMT

Got that problem too. Got firmware version 277099 on 7 units, and they all respond that they can’t control volume from this unit when playing on a group. Annoying.

Re: Can't control volume of an audio group via voice command

ggheld — Sat, 18 Dec 2021 18:58:56 GMT

Nest speaker pair will change volume by button push on the units or from app but not from voice instructions, started 12/16/2021.

Any updates known?

Re: Can't control volume of an audio group via voice command

mrick185 — Sat, 18 Dec 2021 23:56:29 GMT

Assistant voice activated volume control was working and now doesn't. Does Google monitor this thread or am I talking to the hand?

Re: Can't control volume of an audio group via voice command

g-chicken — Sun, 19 Dec 2021 09:18:38 GMT

You are talking to the hand, I'm afraid.

But you can try with "Okay Google, feedback!". However, I'm not sure if that will be ignored, too. Actually I don't know a channel to make Google aware of any problems. My experiences contacting Google in such situations have been extremely bad so far.

Re: Can't control volume of an audio group via voice command

FixSpkrPairVol — Sun, 19 Dec 2021 19:14:39 GMT

See thread here started by Suzique and check /googlehome on Reddit

tldr patent suit w Sonos

Re: Can't control volume of an audio group via voice command

wolllem — Mon, 20 Dec 2021 14:52:43 GMT

@User123456 Please provide an update! I've the same problem. Volume control by voice for speaker groups is not working since some days.

Re: Can't control volume of an audio group via voice command

Degarris — Wed, 22 Dec 2021 23:43:03 GMT

i have brand new google hub max and several mini speakers, i cannot change volume by voice and this has been going on for over a week.

Re: Can't control volume of an audio group via voice command

Degarris — Sat, 25 Dec 2021 14:11:24 GMT

Yep having the same issue for a couple weeks, but sometimes it works and sometimes it doesn't. We have Hub Gen 1, Home Hub Max and several minis throughout the house. One will play a radio stations and others wont on command. One will change the volume by voice and others wont. Google please address and fix this obvious SW bug!

Re: Can't control volume of an audio group via voice command

Joshua003 — Sun, 26 Dec 2021 09:47:30 GMT

Gave Two Nest mini’s with Christmas. Voice control worked. When installing the second, that had to be updated and voice control Didnot work anymore getting: “Sorry I cannot perform that action on this device” Please Google help us

Re: Can't control volume of an audio group via voice command

Meryll — Wed, 05 Jan 2022 15:24:41 GMT

Shouldn't all of my assistants be able to change the group volume?

Re: Can't control volume of an audio group via voice command

Fboy — Sat, 08 Jan 2022 15:00:12 GMT

Yep, me too. I wonder whether this is to do with the Sonos issues?

Re: Can't control volume of an audio group via voice command

Fboy — Sat, 08 Jan 2022 15:19:24 GMT

Found this. We're out of luck! Blinkin'thieving Google.

https://www.xda-developers.com/google-nest-speaker-group-volume-control-removed/

Re: Can't control volume of an audio group via voice command

Joshua003 — Sat, 08 Jan 2022 22:07:07 GMT

Hi Fboy, thanks for the link. That doesn´t look nice at all. Hope they will find another solution!

Re: Can't control volume of an audio group via voice command

Fboy — Sun, 09 Jan 2022 15:38:04 GMT

So do I. I can't imagine how a patent can stop you controlling volumes on multiple speakers. A case of Sonos playing hardball to the detriment of the consumer.

Re: Can't control volume of an audio group via voice command

TonyJM99 — Mon, 17 Jan 2022 14:13:26 GMT

Well, it certainly makes me want to get rid of my thousands of dollars of Google/Nest turds now, so Sonos is successful there. However, it also makes me not want to ever buy anything Sonos either.

I'm really curious if this issue is due to a Google engineer being lazy or if it's something else.

I stuck in there after they discontinued the Chromecast Audio, which I liked due to optical audio out that I fed to larger amplifiers for different zones of outdoor speakers. Now, there's no option like how Amazon Dot offers audio out. Guess it's time to control my audio w a company that actually cares about user experience and product support. Just sucks cause I have multiple displays, cameras, doorbells, Nest speakers, a few AV receivers with Chromecast built-in, and 2 sound bars. So, this group volume issue is a deal breaker for me cause I use it a lot