Stuck on a loop

Kia2 — Thu, 26 Feb 2026 19:39:49 GMT

Hey guys I had to factory reset my hub. Ran through the usual set up and now it’s stuck in a loop of updating and changing to the G screen. Anyone any ideas?

Re: Stuck on a loop

EduardoN — Mon, 02 Mar 2026 20:59:51 GMT

Hi @Kia2,

Thanks for posting in this community! I understand the issue you're experiencing with your Nest Hub, where it's stuck in a loop of updating and changing to the G screen after a factory reset. No worries; I'm here to help you!

Therefore, I would like to ask a few questions to provide you with the most accurate troubleshooting steps:

Which specific model of Google Nest Hub are you using (Max, 1st gen, or 2nd gen)?
What is the distance between your display and the router?
Have you had any power issues or power outages recently?

In the meantime I'd like to provide you with some additional troubleshooting steps that might help:

Reboot your display. For instructions on your specific model, refer to this article, "Reboot Google Nest or Home speaker or display."
Restart your router: This will refresh your home network connection.

Please feel free to share any additional details you think might be relevant.

Best regards,
Eduardo

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Stuck on a loop

Re: Stuck on a loop