topic Re: Nest Hub 2 Constantly Crashing in Speakers and Displays

Nest Hub 2 Constantly Crashing

TexasPete — Wed, 24 Nov 2021 14:05:36 GMT

I just received my new nest hub 2nd gen and it is unusable. It constantly crashes and restarts. It crashes about every 5 minutes or less (not exaggerating). It took a while to set up since it kept restarting during setup. I was hopeful for an update after setup, but it appears to keep crashing even after setup. This device is completely unusable and I cannot figure out if I got a lemon or if this device is just very poorly engineered.

Re: Nest Hub 2 Constantly Crashing

MrGoogle — Wed, 24 Nov 2021 19:58:47 GMT

Try the factory reset and go through the setup process again. If that doesn't work, return it to place of purchase.

Re: Nest Hub 2 Constantly Crashing

AdmiralGeneral — Mon, 03 Jan 2022 16:44:36 GMT

I just bought one January 2nd 2022. Its doing exactly as you describe. What a piece of crap.

Re: Nest Hub 2 Constantly Crashing

Jake — Thu, 07 Apr 2022 20:25:11 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your device crashing? I understand that this is not ideal. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Hub 2 Constantly Crashing

Jake — Thu, 07 Apr 2022 20:25:24 GMT

Hey all,

Re: Nest Hub 2 Constantly Crashing

Jake — Mon, 11 Apr 2022 19:16:36 GMT

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Nest Hub 2 Constantly Crashing

Jake — Thu, 14 Apr 2022 18:08:53 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Nest Hub 2 Constantly Crashing

TexasPete — Fri, 15 Apr 2022 17:49:16 GMT

Solution: I could not return it due to it being past the return window. I spend over 2 hours waiting in a repair/troubleshooting queue. I gave up after seeing I was still nowhere near the front of the queue after 2 hours. The item has since been sent to E-waste recycling where it belongs. I have learned my lesson to only buy Google products through a brick-and-mortar store that offers better customer service/return options.

Re: Nest Hub 2 Constantly Crashing

Jake — Fri, 15 Apr 2022 17:49:55 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake

Re: Nest Hub 2 Constantly Crashing

GarrettDS — Mon, 18 Apr 2022 20:53:31 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS