topic Google home mini issue in Speakers and Displays

Google home mini issue

OronAsor — Wed, 08 Sep 2021 07:10:48 GMT

Hi, When i Say a command, it seems to think for about 10 seconds, and then it says “hmm something went wrong, try again”. If I say the command again right away it works.

Then 5 minutes later, say command, wait 10 seconds “hmm something went wrong”, repeat command, works.

If I repeat the command soon after it fails, it will work, but if I wait more than a couple of minutes I have to go through the process of it failing and repeating the command again.

Very very frustrating to hav to repeat a command twice. Every. Single. Time. Been like this for a couple weeks now.

Edit: also, I’ve tried rebooting countless times and factory resetting too. It happens with all 4 google home minis in our house.

Re: Google home mini issue

ai — Tue, 14 Sep 2021 21:50:34 GMT

Hello Oron,

We're sorry to hear that you're experiencing command troubles with your speaker. That's a frustrating issue! I've created a case for you so it can get escalated to the right support team. Please be on the lookout for an email from us soon!

Best,

Re: Google home mini issue

GarrettDS — Wed, 29 Sep 2021 18:58:55 GMT

Hey folks,

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.

Garrett DS